Rakuten | Competitive Intelligence Profile

Rakuten International is a division of Rakuten Group, specializing in e-commerce, digital content, advertising, entertainment, and...


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Rakuten International is a division of Rakuten Group, specializing in e-commerce, digital content, advertising, entertainment, and communications. It serves over 1 billion members worldwide with a diverse portfolio that includes technology, advertising, eReaders, TV streaming, and more. Headquartered in San Mateo, California, Rakuten is known for its innovation and mission to make life more rewarding for its customers and communities.

Website
Headquarters
San Mateo, California
Size
1001-5000 employees
Industry
Software Development
Specialities
technology, advertising, eReaders, TV streaming, internet, logistics, shipping, fulfillment, shopping, cashback, retail, fashion, adtech, fintech, mobile, ecommerce

🛍️ Rakuten Product and Pricing Intelligence →

📅 Rakuten Event Participations →

⚖️ Rakuten Regulatory Intelligence →

👔 Rakuten Management and Leadership Team →

⚔️ Rakuten Alternatives and Competitors →

💼 Rakuten Hiring and Layoffs →

🤝 Rakuten Partnerships, Clients and Vendors →

📈 Rakuten Financial Performance, Fundraising, M&A →


🛍️ Rakuten Product and Pricing Intelligence

Leverage product insights to define key product development milestones, guide go-to-market planning, build a robust product-market fit matrix, and perform in-depth SWOT analyses.

Harness pricing intelligence to support strategic pricing decisions, conduct competitive pricing analysis, and craft effective differential pricing strategies.

  • Rakuten Symphony developed Agent Studio, an AI assistant that simplifies AI agent creation for tech and telecom industries, led by Tapas Ranjan from the OSS Business Unit.
  • Rakuten Kobo CEO Michael Tamblyn announced the global launch of a seamless Instapaper 'read it later' service integration on August 28, 2025.
  • Rakuten fully launched its AI agent platform on July 30 to enhance user experiences across its ecosystem.


📅 Rakuten Event Participations

Stay updated on where your competitors are showing up—industry conferences, webinars, podcasts, and speaking engagements—to gauge their messaging, target audiences, and strategic focus. Discover how they’re positioning themselves in the market, what narratives they’re pushing, and which partnerships they’re cultivating. Use this intelligence to refine your own positioning, identify missed opportunities, and stay top-of-mind in your industry.

  • Rakuten Advertising hosts DealMaker Canada on September 18-19 at Shangri-La Toronto.
  • Rakuten Group will host its internal summer event "Smile Summer Days 2025" from July 30, featuring Japanese summer culture activities like Tanabata decorations and Yukata Day.
  • Rakuten Advertising will host DealMaker Brasil in São Paulo on September 11.

⚖️ Rakuten Regulatory Intelligence

Monitor critical regulatory events—such as issued or revoked licenses, lawsuits, investigations, and court rulings—to understand the compliance posture and legal exposure of your rivals. Spot early warning signs of operational risk, delays, or reputational damage, and use these insights to fine-tune your market strategy, mitigate your own risk, or capitalize on competitor setbacks.

  • Japan's communications ministry gave administrative guidance to Rakuten Mobile on August 20 over a delayed report of illegal access that leaked personal information from at least 7,000 subscriptions.

👔 Rakuten Management and Leadership Team

Understand who’s steering your competitors by tracking changes in their management and leadership teams. Gain insights into strategic direction, leadership style, and organizational priorities based on executive backgrounds and hiring trends. Use this knowledge to anticipate competitive moves, tailor your sales or partnership approach, and benchmark against industry leaders.


⚔️ Rakuten Alternatives and Competitors

Identify the competitors of your competitors to uncover indirect threats, emerging disruptors, and untapped opportunities. Understand the broader competitive ecosystem, spot white space in the market, and gain strategic context that helps you position more effectively. These insights sharpen your market intelligence and reveal angles others often overlook.

  • Amazon
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  • eBay
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  • Alibaba Group
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  • Walmart
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  • Dillard's
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  • Overstock
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  • Macy's
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  • Kohl's
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  • JCPenney
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  • TJX
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  • Target
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  • retailmenot.com
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  • groupon.com
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  • couponfollow.com
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  • Befrugal
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  • Quality Unit
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  • Awin
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  • ShareASale
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  • Escalate
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  • Digikala
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  • Lucky
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  • Ibotta
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  • Fetch
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  • Hoopla Doopla
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  • ShopBack
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  • Karma
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  • Upside
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  • PriceRunner
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  • Honey
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  • First-Citizens Bank & Trust Company
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  • Marex Group
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  • Capital One
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  • IndusInd Bank


💼 Rakuten Hiring and Layoffs

Track key workforce changes—new hires, leadership shifts, and layoffs—to spot strategic organizational moves. Identify rising competitors, uncover shifts in company direction, and seize opportunities to attract top talent or engage new decision-makers. Use these insights to refine your recruitment strategy and build stronger business relationships.

  • Sreya S., Founder at Rakuten in United States, left to become Chief Executive Officer at Heirs, previously Founder at Heirs.
  • Rakuten TV's Chief Product Officer Sidharth Jayant highlights the company's focus on FAST channels, noting their launch in 2020 and current operation of hundreds across Europe, with Rakuten TV Enterprise enabling content owners to monetize their channels.
  • Rakuten Kobo Inc. hired a VP for Self Publishing & Kobo Originals in Toronto.


🤝 Rakuten Partnerships, Clients and Vendors

Monitor new partnerships, client wins, and vendor relationships to understand where your competitors are gaining traction. Spot emerging alliances, evaluate ecosystem shifts, and identify potential partners or prospects early. These insights help you refine your sales strategy, anticipate market movements, and stay one step ahead in a dynamic competitive landscape.

  • Rakuten Viber partners with DITO Telecommunity to offer Filipinos free access to its communication services for five days, as announced by David Tse, Senior Director for Asia Pacific at Rakuten Viber.
  • Rakuten partners with Amazon to launch satellite communications in Japan starting in 2026.
  • Rakuten Mobile selected Cisco, Nokia, and F5 as partners for its 5G Standalone network deployment on July 31, 2025, aiming to enhance network capabilities and simplify operations with AI-driven systems in Japan.


📈 Rakuten Financial Performance, Fundraising, M&A

Track competitors’ financial performance, fundraising rounds, and M&A activity to assess their growth trajectory and strategic focus. Uncover signals of expansion, market entry, or consolidation, and benchmark your position accordingly. Use these insights to inform investor conversations, identify acquisition opportunities, and fine-tune your competitive strategy.

  • Rakuten taps Japan's booming retail demand for bonds to attract investors seeking higher returns amid inflation.
  • Rakuten's Q2 operating income was 8.83 billion yen, missing the 12.69 billion yen estimate, despite its Fintech segment outperforming with a 47.95 billion yen profit.
  • Rakuten Group achieved its first Q2 Non-GAAP operating income since 2019 and a record-high Q2 EBITDA of over 100 billion yen in FY2025, with Rakuten Mobile reaching quarterly EBITDA profitability of 5.6 billion yen.


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