PayPal | Competitive Intelligence Profile

PayPal is an online payment platform that facilitates payments between individuals and businesses. It allows users to send, request,...


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PayPal is an online payment platform that facilitates payments between individuals and businesses. It allows users to send, request, and manage money easily and securely. PayPal offers various services including personal and business accounts, debit and credit cards, and payment processing solutions. The company aims to empower users by providing fast and enjoyable money management options.

Website
Headquarters
San Jose, CA
Size
10,001+ employees
Industry
Software Development
Specialities
Online Payments, Mobile Commerce, Payment Security, Money Transfers, Payment Processing, Monetization for Developers, E-commerce

🛍️ PayPal Product and Pricing Intelligence →

📅 PayPal Event Participations →

⚖️ PayPal Regulatory Intelligence →

👔 PayPal Management and Leadership Team →

⚔️ PayPal Alternatives and Competitors →

💼 PayPal Hiring and Layoffs →

🤝 PayPal Partnerships, Clients and Vendors →

📈 PayPal Financial Performance, Fundraising, M&A →


🛍️ PayPal Product and Pricing Intelligence

Leverage product insights to define key product development milestones, guide go-to-market planning, build a robust product-market fit matrix, and perform in-depth SWOT analyses.

Harness pricing intelligence to support strategic pricing decisions, conduct competitive pricing analysis, and craft effective differential pricing strategies.

  • PayPal announced on January 23 that its PYUSD stablecoin is now available on the Stable platform to foster commerce use cases and adoption.
  • PayPal Ads unveiled Transaction Graph Insights and a Measurement Partnership Program at CES 2026 to provide advertisers with cross-merchant shopping behavior analytics and campaign performance validation through third-party partners.
  • PayPal's PYUSD enters the creator economy with YouTube.


📅 PayPal Event Participations

Stay updated on where your competitors are showing up—industry conferences, webinars, podcasts, and speaking engagements—to gauge their messaging, target audiences, and strategic focus. Discover how they’re positioning themselves in the market, what narratives they’re pushing, and which partnerships they’re cultivating. Use this intelligence to refine your own positioning, identify missed opportunities, and stay top-of-mind in your industry.

  • PayPal Ventures hosts an Agentic Retail Happy Hour on January 11 during NRF 2026 in New York, gathering founders and builders to discuss AI-driven agents in retail and commerce.
  • PayPal's Vice President of Global Government Relations Richard Nash represented the company on a panel about digital currencies at the Berlin Global Dialogue.
  • PayPal's Senior Manager Chithambarathanu Ayyappan invites SAP and DevOps enthusiasts to a November 25 webinar about transforming SAP Basis operations into automated DevOps using GitHub, Ansible, Terraform, and Jenkins.

⚖️ PayPal Regulatory Intelligence

Monitor critical regulatory events—such as issued or revoked licenses, lawsuits, investigations, and court rulings—to understand the compliance posture and legal exposure of your rivals. Spot early warning signs of operational risk, delays, or reputational damage, and use these insights to fine-tune your market strategy, mitigate your own risk, or capitalize on competitor setbacks.

  • PayPal has applied for regulatory approval to establish a new bank aimed at expanding lending and savings services for small businesses.
  • PayPal submitted applications to establish PayPal Bank, a Utah-chartered industrial loan company, on December 15, 2025, to expand financial services for U.S. small businesses, as announced by Alex Chriss, President and CEO of PayPal.

👔 PayPal Management and Leadership Team

Understand who’s steering your competitors by tracking changes in their management and leadership teams. Gain insights into strategic direction, leadership style, and organizational priorities based on executive backgrounds and hiring trends. Use this knowledge to anticipate competitive moves, tailor your sales or partnership approach, and benchmark against industry leaders.


⚔️ PayPal Alternatives and Competitors

Identify the competitors of your competitors to uncover indirect threats, emerging disruptors, and untapped opportunities. Understand the broader competitive ecosystem, spot white space in the market, and gain strategic context that helps you position more effectively. These insights sharpen your market intelligence and reveal angles others often overlook.

  • Google Pay
  • |
  • Skrill
  • |
  • Tipalti
  • |
  • Payoneer
  • |
  • Square
  • |
  • Stripe
  • |
  • Venmo
  • |
  • Apple Pay
  • |
  • Amazon Pay
  • |
  • QuickBooks Go Payment
  • |
  • Podium
  • |
  • Helcim
  • |
  • Payline
  • |
  • Shopify Payments
  • |
  • QuickBooks Payments
  • |
  • Adyen
  • |
  • Authorize.net


💼 PayPal Hiring and Layoffs

Track key workforce changes—new hires, leadership shifts, and layoffs—to spot strategic organizational moves. Identify rising competitors, uncover shifts in company direction, and seize opportunities to attract top talent or engage new decision-makers. Use these insights to refine your recruitment strategy and build stronger business relationships.

  • Britt Williams joins PayPal as Chief Operations Officer, PayPal Bank (in formation) in the United States, previously Head of Risk Relationship Management at Upstart.
  • Giselle Perez de Donado joined PayPal as Vice President, Global Head of Employment Law in the United States, previously serving as Global Chief Counsel, Employment Law & Investigations at Aon.
  • Vaishali Bansal joined PayPal as Director - Checkout Operations in the United States, previously Senior Manager at Deloitte.


🤝 PayPal Partnerships, Clients and Vendors

Monitor new partnerships, client wins, and vendor relationships to understand where your competitors are gaining traction. Spot emerging alliances, evaluate ecosystem shifts, and identify potential partners or prospects early. These insights help you refine your sales strategy, anticipate market movements, and stay one step ahead in a dynamic competitive landscape.

  • PayPal collaborates with April to offer free 2025 federal and state tax filing for U.S. PayPal Debit Mastercard customers.
  • PayPal partners with april to offer free DIY tax filing for U.S. PayPal Debit Mastercard customers, saving them about $160, as announced by Shanthi Sarkar, VP of Debit and Money Management at PayPal, on January 20, 2026.
  • PayPal will soon be a payment option in a new Google checkout feature powered by Google's Universal Commerce Protocol, as announced by Michelle Gill, GM of Small Business and Financial Services at PayPal, and Prakhar Mehrotra, SVP and Head of AI at PayPal.


📈 PayPal Financial Performance, Fundraising, M&A

Track competitors’ financial performance, fundraising rounds, and M&A activity to assess their growth trajectory and strategic focus. Uncover signals of expansion, market entry, or consolidation, and benchmark your position accordingly. Use these insights to inform investor conversations, identify acquisition opportunities, and fine-tune your competitive strategy.

  • PayPal under CEO Alex Chriss reported Q3 2025 results that beat expectations with revenue up 7% to $8.42B and EPS at $1.34, and raised full-year EPS growth guidance to 15-16%.
  • PayPal reported third quarter results on October 28, raising its full-year transaction margin dollar and non-GAAP EPS guidance and initiating a dividend.
  • PayPal reported its seventh consecutive quarter of profitable growth on October 28, raised its full-year transaction margin dollar and non-GAAP EPS guidance, and initiated a dividend.


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