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Deliveroo | Competitive Intelligence Profile

Deliveroo is an award-winning delivery service founded in 2013 that transforms the way people shop and eat by bringing food, groceries,...

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Deliveroo logo

Deliveroo is an award-winning delivery service founded in 2013 that transforms the way people shop and eat by bringing food, groceries, and more from local neighborhoods directly to consumers' doors. Operating in 10 markets globally, Deliveroo partners with approximately 176,000 restaurants and grocery providers, supported by around 150,000 riders to ensure fast and reliable delivery.

Website
Headquarters
Blackfriars, England
Size
1001-5000 employees
Industry
Internet Marketplace Platforms
Specialities
food, food delivery, restaurant delivery, groceries, logistics, local logistics, technology, software, internet, consumer technology

🛍️ Deliveroo Product and Pricing News →

👔 Deliveroo CEO, Management and Leadership Team →

⚔️ Deliveroo Alternatives and Competitors →

💼 Deliveroo Hiring and Layoffs →

🤖 Deliveroo Developer, Integration and Automation News →

📈 Deliveroo Financials, Fundraising and Valuation News →

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🛍️ Deliveroo Product and Pricing News

  • Deliveroo now offers same-day delivery for The Perfume Shop products in selected locations.
  • Deliveroo launched an incognito delivery service called 'Secret Like Santa' for last-minute Christmas gift-givers, available in London, Manchester, and Birmingham from December 11-13, with TV personality Harry Clark leading the operations.
  • Deliveroo, in collaboration with T’a Milano, is launching a limited edition Panettone available for order from Deliveroo HOP stores in Florence, Milan, and Rome starting November 25.
  • Deliveroo expanded its 'Deliveroo Shopping' service into Singapore, offering on-demand delivery for retail goods.
  • Deliveroo's Open Kitchen initiative has been nominated for Marketing Campaign of the Year at the Metro Pride Awards 2025, and their Gender Equity ERG won 'Best Use of Voice of the Employee' at the Engage Awards.

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  • Deliveroo hosted the Food Forward conference focusing on loyalty and collaboration with partners from retail, grocery, and restaurants.
  • Deliveroo showcased its B2B solution and catering service at the Tech for Retail event, as shared by Sarah Caget, Head of Deliveroo for Work France.
  • Deliveroo is sponsoring the 'Best Takeaway' category at the UK Caribbean Food Awards 2024, with the event set for December 9 at The Clapham Grand in London.

👔 Deliveroo CEO, Management and Leadership Team

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⚔️ Deliveroo Alternatives and Competitors

  • Just Eat
    • |
  • Uber Eats
    • |
  • Grubhub
    • |
  • Foodhub
    • |
  • Domino's
    • |
  • Nando's
    • |
  • Zomato
    • |
  • Rohlik Group
    • |
  • Ocado Retail
    • |
  • Blue Apron

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💼 Deliveroo Hiring and Layoffs

  • Rick Medlock will step down from Deliveroo's Remuneration Committee on December 31, 2024, but will remain a Non-Executive member of the Nomination Committee.
  • Declan Kane has left Deliveroo as Engineering Director [CIO scope] in Dubai, United Arab Emirates to join Yomly as Chief Product & Technology Officer [CPTO].
  • Carlo Mocci has started a new position as Chief Business Officer at Deliveroo.
  • Mathieu Nunez has joined Deliveroo as Head of Planning & Performance in the Greater Paris Metropolitan Region, previously holding a position at another company.
  • Colin B. has joined Deliveroo as Head of Account Management & New Partner Experience - Europe, previously serving as Global Head of Expansion at Just Eat Takeaway.com.

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  • Balraj Singh Matharu has joined Deliveroo as Finance & Strategy Director in the United Kingdom, previously holding a position at another company.
  • Deliveroo is currently hiring for the position of Head of People in India.
  • Deliveroo is currently hiring for the position of Vice Warehouse Manager - Dark store in Italy.

🤖 Deliveroo Developer, Integration and Automation News

  • Deliveroo announced an exclusive partnership with Joe & the Juice to be the sole platform offering their on-demand deliveries in the UK starting January.
  • Deliveroo has partnered with OREO to launch a limited-edition S.O.S Service for delivering cookies in London, Bristol, and Glasgow on December 23-24.
  • Deliveroo has partnered with Accessorize to offer rapid delivery of over 700 products, including fashion and gifting items, in 25 minutes or less through their app.
  • Deliveroo has partnered with fashion rental company Hurr to offer rapid dress rental delivery in central London, allowing customers to receive their rentals in as little as 20 minutes.
  • Deliveroo Hong Kong has announced a two-year exclusive partnership with the GO platform featuring over 17 renowned restaurants from the Black Sheep Restaurants group.

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  • Deliveroo is partnering with Secours populaire français for Christmas 2024 to offer festive crackers filled with artisanal chocolates, with each purchase contributing 15 euros to support families in need.
  • Deliveroo for Work, led by Gigi Wong in Hong Kong and Singapore, emphasizes its role as a strategic partner for corporate clients by facilitating office events and enhancing employee satisfaction through easy-to-use services.
  • Deliveroo's London headquarters feature custom Framery pods for privacy and focused work, enhancing their vibrant and sustainable workplace.

📈 Deliveroo Financials, Fundraising and Valuation News

  • Deliveroo's revenue decreased to £1.09bn, GTV dropped to £3.8bn, and gross profit fell to £390m, while adjusted EBITDA slightly decreased to £46m.
  • Deliveroo delivered 41 million orders in 2023, down from 42 million.
  • Deliveroo experienced a decrease in key metrics by the end of Q4 2023, including a reduction in riders to ~56,847, restaurant partner sites to ~68,667, grocery sites to 8,302+, orders delivered to 223M, and global rider satisfaction to 64%.
  • Deliveroo recently achieved an important milestone by improving profitability and reaching positive free cash flow.

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