TELUS Digital | News, Hiring, Layoffs, Competitors, CEO, Fundraising Insights
TELUS Digital, formerly known as TELUS International, is a customer experience innovator that designs, builds, and delivers next-generation...
TELUS Digital, formerly known as TELUS International, is a customer experience innovator that designs, builds, and delivers next-generation digital solutions for global and disruptive brands. The company specializes in enhancing customer experience (CX) through a comprehensive suite of services that support digital transformation journeys, including digital strategy, consulting, intelligent automation, and omnichannel solutions. With a focus on high-growth industries such as tech, healthcare, and ecommerce, TELUS Digital aims to improve business outcomes by integrating advanced technologies and customer-centric approaches.
Website
Headquarters
Vancouver, British Columbia
Size
10,001+ employees
Industry
IT Services and IT Consulting
Specialities
Digital Transformation, Digital Customer Experience, Digital CX, Digital IT, Customer Experience, Customer Support, Content Moderation, Data Annotation, Contact Center, Omnichannel CX, Managed Services, Work from Home, ITO, BPO, Business Services, Intelligent Automation, Chatbots, Analytics
🛍️ TELUS Digital Product and Pricing News →
👔 TELUS Digital CEO, Management and Leadership Team →
⚔️ TELUS Digital Alternatives and Competitors →
💼 TELUS Digital Hiring and Layoffs →
🤖 TELUS Digital Developer, Integration and Automation News →
📈 TELUS Digital Financials, Fundraising and Valuation News →
🛍️ TELUS Digital Product and Pricing News
- TELUS Digital introduced Fuel iX™, a generative AI engine designed to enhance efficiency and innovation with features like fast implementation, vendor independence, and centralized management.
- TELUS Digital has integrated CCC d.o.o. Sarajevo to enhance its customer service capabilities with a diverse team of nearly 75,000 members offering support in over 50 languages.
- TELUS Digital captures 12 terabytes of driving data daily over 7,500 km in a 4-week project to create a high-quality dataset for training advanced driver assistance systems.
- TELUS Digital has signed Canada's voluntary AI code of conduct to ensure responsible AI development.
- TELUS Digital is offering a remote part-time job for English speakers in India to become Personalized Internet Ads Assessors.
- TELUS Digital Bulgaria won the Stakeholder Engagement Award at the 2024 PwC ESG Awards for its commitment to community well-being and sustainable practices.
- TELUS Digital supported an Everest Group survey of 200 CX leaders to assess enterprise readiness for adopting generative AI in customer experience management.
- TELUS Digital has been ranked as a 'Leader' by NelsonHall for its customer experience services in the high tech and automotive sectors, highlighting its use of generative AI and human expertise.
👔 TELUS Digital CEO, Management and Leadership Team
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Director of Software Engineering
[email protected] -
Chair of the Board of Directors TELUS Digital Bulgaria, Vice President and Co-Founder CanCham Bulgaria[email protected]
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Vice President Operations[email protected]
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Vice President[email protected]
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Executive Recruiter/ Active Sourcing Specialist[email protected]
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Co-Founder & CEO, Impro.AI[email protected]
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Regional CFO Americas TELUS Digital[email protected]
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VP Finance[email protected]
⚔️ TELUS Digital Alternatives and Competitors
- Sutherland Global Services |
- Virtusa |
- ExlService Holdings |
- Endava |
- ValueLabs
💼 TELUS Digital Hiring and Layoffs
- Michael Fan, CPA has left TELUS Digital as Director of Financial Planning and Analysis in Canada to join Solina Canada as Vice President Finance.
- Dr. M Jagadish Kumar has joined TELUS Digital as a PHD Data Partner in India, previously holding a position at another company.
- Nicolas Padilla Brown has left TELUS Digital as Director, Global Operations in Guatemala to join WillowTree as Senior Director CX Strategy Consulting.
- TELUS Digital is currently seeking a Senior Counsel, Governance and Securities in the United States (Remote).
- Jens Christian Alonso v.Werner has joined TELUS Digital as an SEO Ads Expert Rater.
- TELUS Digital held a Royal Red-themed promotion celebration in Manila on November 4, 2024, for Q2 and Q3 promotees.
🤖 TELUS Digital Developer, Integration and Automation News
📈 TELUS Digital Financials, Fundraising and Valuation News
- TELUS Digital reported a 1% year-over-year revenue decline to $658 million and a net loss of $32 million in Q3 2024.
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