TELUS Digital | News, Hiring, Layoffs, Competitors, CEO, Fundraising Insights
TELUS Digital, formerly known as TELUS International, is a customer experience innovator that designs, builds, and delivers next-generation...
TELUS Digital, formerly known as TELUS International, is a customer experience innovator that designs, builds, and delivers next-generation digital solutions for global and disruptive brands. The company specializes in enhancing customer experience (CX) through a comprehensive suite of services that support digital transformation journeys, including digital strategy, consulting, intelligent automation, and omnichannel solutions. With a focus on high-growth industries such as tech, healthcare, and ecommerce, TELUS Digital aims to improve business outcomes by integrating advanced technologies and customer-centric approaches.
Website
Headquarters
Vancouver, British Columbia
Size
10,001+ employees
Industry
IT Services and IT Consulting
Specialities
Digital Transformation, Digital Customer Experience, Digital CX, Digital IT, Customer Experience, Customer Support, Content Moderation, Data Annotation, Contact Center, Omnichannel CX, Managed Services, Work from Home, ITO, BPO, Business Services, Intelligent Automation, Chatbots, Analytics
🛍️ TELUS Digital Product and Pricing News →
👔 TELUS Digital CEO, Management and Leadership Team →
⚔️ TELUS Digital Alternatives and Competitors →
💼 TELUS Digital Hiring and Layoffs →
🤖 TELUS Digital Developer, Integration and Automation News →
📈 TELUS Digital Financials, Fundraising and Valuation News →
🛍️ TELUS Digital Product and Pricing News
- TELUS Digital has shifted its focus from generative AI research and reports to practical applications like data collection for automotive and fraud prevention in AI data crowdsourcing.
- TELUS Digital introduced Fuel iX™, a generative AI engine designed to enhance efficiency and innovation with features like fast implementation, vendor independence, and centralized management.
- TELUS Digital has integrated CCC d.o.o. Sarajevo to enhance its customer service capabilities with a diverse team of nearly 75,000 members offering support in over 50 languages.
- TELUS Digital is hosting a massive hiring event in Taguig, Philippines on November 26, 2024.
- Gopi Chande, Chief Financial Officer of TELUS Digital, participated in community and leadership events in Guatemala and El Salvador, including revitalizing a community center with 1,200 volunteers.
- TELUS Digital collaborated with Frost & Sullivan to create an executive brief on the importance of CCaaS for enhancing customer interactions.
- TELUS Digital participated in the #Five9CXSummit, showcasing AI-powered solutions for customer experience.
- TELUS Digital has joined The Payments Association to enhance financial services with their expertise in customer experience and digital transformation.
👔 TELUS Digital CEO, Management and Leadership Team
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Director of Software Engineering
[email protected] -
Chair of the Board of Directors TELUS Digital Bulgaria, Vice President and Co-Founder CanCham Bulgaria[email protected]
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Vice President Operations[email protected]
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Vice President[email protected]
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Executive Recruiter/ Active Sourcing Specialist[email protected]
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Co-Founder & CEO, Impro.AI[email protected]
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Regional CFO Americas TELUS Digital[email protected]
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VP Finance[email protected]
⚔️ TELUS Digital Alternatives and Competitors
- Sutherland Global Services |
- Virtusa |
- ExlService Holdings |
- Endava |
- ValueLabs
💼 TELUS Digital Hiring and Layoffs
- José Ricardo Gejão Dourado has joined TELUS Digital as Design Director in Brazil, previously serving as Lead Product Designer at IPSY.
- Eric Hoshino - PMP has joined TELUS Digital as Director of Client Success in the Greater Tokyo Area, previously holding a position at another company.
- Michael Fan, CPA has left TELUS Digital as Director of Financial Planning and Analysis in Canada to join Solina Canada as Vice President Finance.
- Nicolas Padilla Brown has left TELUS Digital as Director, Global Operations in Guatemala to join WillowTree as Senior Director CX Strategy Consulting.
- Dr. M Jagadish Kumar has joined TELUS Digital as a PHD Data Partner in India, previously holding a position at another company.
- TELUS Digital is currently seeking a Senior Counsel, Governance and Securities in the United States (Remote).
- Paras Jhokke has left TELUS Digital as a Project Manager Program Management Office in India to become the Managing Director at Spatial Communication Solutions.
- TELUS Digital is hiring for multiple Online Data Analyst positions remotely in Belgium.
🤖 TELUS Digital Developer, Integration and Automation News
- TELUS Digital is rapidly adopting cloud contact center technology.
📈 TELUS Digital Financials, Fundraising and Valuation News
- TELUS Digital's stock prices have increased to $3.84 USD and $5.38 CAD, and the company now serves 338+ global clients with 35 delivery locations.
- TELUS Digital reported a 1% year-over-year revenue decline to $658 million and a net loss of $32 million in Q3 2024.
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