Insightful

Insightful is a workforce analytics and productivity software company based in New York, NY. They offer solutions for productivity...

CaduceusHealth improved employee happiness by 30% and reduced call abandonment rate from 14% to 3% after implementing Insightful's employee monitoring software...

Insightful has introduced a new 'ScreenshotSettings' feature for projects, allowing the enablement or disablement of screenshots...

Insightful's Head of Growth, Nenad Lazarevic, discussed a new approach to employee engagement in Forbes...

Insightful has expanded its job openings to include Mexico and shifted focus from Technical Customer Service Specialist to Customer Success Manager roles in LATAM...

Insightful has launched a new call center quality assurance software that offers 99% QA reach and integrates with the NICE platform for comprehensive evaluation of agent interactions, according to CEO Ivan Petrovic...

Insightful has shifted focus from stealth workplace monitoring to remote team workload management and call center performance metrics as of January 2025...

Insightful recently welcomed Anastasia and Bojana to strengthen their Customer Success and Marketing teams...

OnlineJobs.ph uses Insightful.io to manage timesheets for their talent acquisition and recruitment processes...

Insightful's call center tools help reduce repeat calls by 15% through data-driven training and performance visibility, as demonstrated by Farmers Insurance's productivity increase from 70-80% to 92%...