Slack | Competitive Intelligence Profile
Slack is a productivity platform designed to simplify and enhance the working lives of individuals and teams. It integrates communication,...
Slack is a productivity platform designed to simplify and enhance the working lives of individuals and teams. It integrates communication, project management, and automation tools to improve collaboration and performance across organizations. As part of Salesforce, it offers deep integration with the Salesforce Customer 360, making it a powerful tool for sales, service, and marketing teams. Slack promotes a diverse and inclusive workplace and is committed to empowering users with no-code automation and seamless knowledge sharing.
🛍️ Slack Product and Pricing Intelligence →
📅 Slack Event Participations →
⚖️ Slack Regulatory Intelligence →
👔 Slack Management and Leadership Team →
⚔️ Slack Alternatives and Competitors →
💼 Slack Hiring and Layoffs →
🤝 Slack Partnerships, Clients and Vendors →
📈 Slack Financial Performance, Fundraising, M&A →
🛍️ Slack Product and Pricing Intelligence
Leverage product insights to define key product development milestones, guide go-to-market planning, build a robust product-market fit matrix, and perform in-depth SWOT analyses.
Harness pricing intelligence to support strategic pricing decisions, conduct competitive pricing analysis, and craft effective differential pricing strategies.
- Slack added conditional branching to its Workflow Builder on August 8, 2025, enabling users to create complex, multi-branched automated workflows without code.
- Slack announced on February 5 that its Workflow Builder now allows users to create dynamic, multi-branched automations without code to route requests, streamline approvals, and connect tools.
- Slack introduced Slackbot for Sales on January 29, 2026, an AI-powered tool that helps sales teams by surfacing account insights, prepping for meetings, and providing deal-winning talking points without leaving Slack.
📅 Slack Event Participations
Stay updated on where your competitors are showing up—industry conferences, webinars, podcasts, and speaking engagements—to gauge their messaging, target audiences, and strategic focus. Discover how they’re positioning themselves in the market, what narratives they’re pushing, and which partnerships they’re cultivating. Use this intelligence to refine your own positioning, identify missed opportunities, and stay top-of-mind in your industry.
- Salesforce promotes Slack as part of the new agentic OS at its World Tour event in Washington D.C.
- Slack and Salesforce community groups are hosting an in-person end-of-year celebration on December 12 to recap 2025 moments and discuss new features.
- Slack announced it will bring its AI, automation, and collaboration tools to the Agentforce World Tour event in Chicago.
⚖️ Slack Regulatory Intelligence
Monitor critical regulatory events—such as issued or revoked licenses, lawsuits, investigations, and court rulings—to understand the compliance posture and legal exposure of your rivals. Spot early warning signs of operational risk, delays, or reputational damage, and use these insights to fine-tune your market strategy, mitigate your own risk, or capitalize on competitor setbacks.
- Slack updated its privacy certifications from APEC-specific systems to global certifications: Global PRP Certification for processors and Global CBPR Certification for cross-border privacy rules.
👔 Slack Management and Leadership Team
Understand who’s steering your competitors by tracking changes in their management and leadership teams. Gain insights into strategic direction, leadership style, and organizational priorities based on executive backgrounds and hiring trends. Use this knowledge to anticipate competitive moves, tailor your sales or partnership approach, and benchmark against industry leaders.
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Chief Revenue Officer
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Slack CEO[email protected]
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Chief Operating Officer, Slack[email protected]
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EVP, Chief Customer Officer[email protected]
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Slack Chief Marketing Officer and Board Member. Previously Chief Growth Officer Convoy, General Manager for AWS and Microsoft.[email protected]
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Program Officer
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Regional Vice President[email protected]
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Area Vice President[email protected]
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Vice President, Marketing Operations[email protected]
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Regional Vice President, Large Enterprise[email protected]
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Regional Vice President[email protected]
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Regional Vice President, Large Enterprise Sales
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Vice President, Public Sector[email protected]
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Sr. Director of Engineering[email protected]
⚔️ Slack Alternatives and Competitors
Identify the competitors of your competitors to uncover indirect threats, emerging disruptors, and untapped opportunities. Understand the broader competitive ecosystem, spot white space in the market, and gain strategic context that helps you position more effectively. These insights sharpen your market intelligence and reveal angles others often overlook.
- Microsoft Teams |
- Google Chat |
- Workplace |
- Webex Suite |
- RingEX |
- Mattermost |
- Symphony |
- Noysi |
- monday.com |
- Bitrix24 |
- Swit |
- Rocket.Chat |
- Chanty |
- Yammer |
- ClickUp |
- Pumble |
- Brosix |
- Flock |
- Ryver |
- Discord for Business |
- Trello Communicate |
- Zoho Cliq
💼 Slack Hiring and Layoffs
Track key workforce changes—new hires, leadership shifts, and layoffs—to spot strategic organizational moves. Identify rising competitors, uncover shifts in company direction, and seize opportunities to attract top talent or engage new decision-makers. Use these insights to refine your recruitment strategy and build stronger business relationships.
- Slack CEO Denise Dresser left Salesforce in February 2026.
- Denise Dresser, who led the Slack division, left Salesforce to join OpenAI as chief revenue officer on February 4, 2026, with Rob Seaman taking over managing Slack and reporting to Joseph Inzerillo.
- Slack CEO Denise Dresser is stepping down to join OpenAI as its first chief revenue officer, with Slack Chief Product Officer Rob Seaman taking over as interim CEO.
🤝 Slack Partnerships, Clients and Vendors
Monitor new partnerships, client wins, and vendor relationships to understand where your competitors are gaining traction. Spot emerging alliances, evaluate ecosystem shifts, and identify potential partners or prospects early. These insights help you refine your sales strategy, anticipate market movements, and stay one step ahead in a dynamic competitive landscape.
- Elia Wallen, CEO at GoWithEngine, says their Engine Virtual Agent launched in 12 days now handles over 30% of all cases in Slack.
- Slack joined Brex's Day Zero Stack on December 4, offering startups discounts on tools including Slack as part of a curated set of AI and startup essentials for their first year.
📈 Slack Financial Performance, Fundraising, M&A
Track competitors’ financial performance, fundraising rounds, and M&A activity to assess their growth trajectory and strategic focus. Uncover signals of expansion, market entry, or consolidation, and benchmark your position accordingly. Use these insights to inform investor conversations, identify acquisition opportunities, and fine-tune your competitive strategy.
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