Slack | Competitive Intelligence Profile

Slack is a productivity platform designed to simplify and enhance the working lives of individuals and teams. It integrates communication,...


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Slack is a productivity platform designed to simplify and enhance the working lives of individuals and teams. It integrates communication, project management, and automation tools to improve collaboration and performance across organizations. As part of Salesforce, it offers deep integration with the Salesforce Customer 360, making it a powerful tool for sales, service, and marketing teams. Slack promotes a diverse and inclusive workplace and is committed to empowering users with no-code automation and seamless knowledge sharing.

Website
Headquarters
San Francisco, California
Size
1001-5000 employees
Industry
Technology, Information and Internet

🛍️ Slack Product and Pricing Intelligence →

📅 Slack Event Participations →

⚖️ Slack Regulatory Intelligence →

👔 Slack Management and Leadership Team →

⚔️ Slack Alternatives and Competitors →

💼 Slack Hiring and Layoffs →

🤝 Slack Partnerships, Clients and Vendors →

📈 Slack Financial Performance, Fundraising, M&A →


🛍️ Slack Product and Pricing Intelligence

Leverage product insights to define key product development milestones, guide go-to-market planning, build a robust product-market fit matrix, and perform in-depth SWOT analyses.

Harness pricing intelligence to support strategic pricing decisions, conduct competitive pricing analysis, and craft effective differential pricing strategies.

  • Anthropic AI is bringing Claude Code into Slack for full coding sessions inside threads with repository context and workflow automation.
  • Slack announced on December 11 that Anthropic's Claude Code is now available in Slack, which the company says transforms it into an Agentic Work OS.
  • Slack's CMO Ryan Gavin said the company is transforming into an agentic work OS where humans and AI agents partner in real time, as Anthropic previewed its Claude Code tool in Slack to pull context from conversations into coding sessions.


📅 Slack Event Participations

Stay updated on where your competitors are showing up—industry conferences, webinars, podcasts, and speaking engagements—to gauge their messaging, target audiences, and strategic focus. Discover how they’re positioning themselves in the market, what narratives they’re pushing, and which partnerships they’re cultivating. Use this intelligence to refine your own positioning, identify missed opportunities, and stay top-of-mind in your industry.

  • Slack and Salesforce community groups are hosting an in-person end-of-year celebration on December 12 to recap 2025 moments and discuss new features.
  • Slack announced it will bring its AI, automation, and collaboration tools to the Agentforce World Tour event in Chicago.
  • Slack hosted the Dreamforce 2 U event in Montréal to showcase how Slack, Salesforce, and AI help teams work smarter.

⚖️ Slack Regulatory Intelligence

Monitor critical regulatory events—such as issued or revoked licenses, lawsuits, investigations, and court rulings—to understand the compliance posture and legal exposure of your rivals. Spot early warning signs of operational risk, delays, or reputational damage, and use these insights to fine-tune your market strategy, mitigate your own risk, or capitalize on competitor setbacks.

  • Slack updated its privacy certifications from APEC-specific systems to global certifications: Global PRP Certification for processors and Global CBPR Certification for cross-border privacy rules.

👔 Slack Management and Leadership Team

Understand who’s steering your competitors by tracking changes in their management and leadership teams. Gain insights into strategic direction, leadership style, and organizational priorities based on executive backgrounds and hiring trends. Use this knowledge to anticipate competitive moves, tailor your sales or partnership approach, and benchmark against industry leaders.


⚔️ Slack Alternatives and Competitors

Identify the competitors of your competitors to uncover indirect threats, emerging disruptors, and untapped opportunities. Understand the broader competitive ecosystem, spot white space in the market, and gain strategic context that helps you position more effectively. These insights sharpen your market intelligence and reveal angles others often overlook.

  • Microsoft Teams
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  • Google Chat
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  • Workplace
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  • Webex Suite
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  • RingEX
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  • Mattermost
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  • Symphony
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  • Noysi
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  • monday.com
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  • Bitrix24
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  • Swit
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  • Rocket.Chat
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  • Chanty
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  • Yammer
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  • ClickUp
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  • Pumble
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  • Brosix
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  • Flock
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  • Ryver
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  • Discord for Business
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  • Trello Communicate
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  • Zoho Cliq


💼 Slack Hiring and Layoffs

Track key workforce changes—new hires, leadership shifts, and layoffs—to spot strategic organizational moves. Identify rising competitors, uncover shifts in company direction, and seize opportunities to attract top talent or engage new decision-makers. Use these insights to refine your recruitment strategy and build stronger business relationships.

  • Slack CEO Denise Dresser is stepping down to join OpenAI as its first chief revenue officer, with Slack Chief Product Officer Rob Seaman taking over as interim CEO.
  • Marshall Guttenberg joined Slack as Director of Product in the United States, previously Director of Product at Pave.
  • Matan Cohen joined Slack as Sr. Director of Engineering | Head of Slack Israel in Israel, previously CEO & Co-founder at Doti AI.


🤝 Slack Partnerships, Clients and Vendors

Monitor new partnerships, client wins, and vendor relationships to understand where your competitors are gaining traction. Spot emerging alliances, evaluate ecosystem shifts, and identify potential partners or prospects early. These insights help you refine your sales strategy, anticipate market movements, and stay one step ahead in a dynamic competitive landscape.

  • Slack announced on November 8 that MrBeast uses its platform to manage his YouTube challenges, giveaways, and productions.
  • Elia Wallen, CEO at GoWithEngine, says their Engine Virtual Agent launched in 12 days now handles over 30% of all cases in Slack.
  • Slack joined Brex's Day Zero Stack on December 4, offering startups discounts on tools including Slack as part of a curated set of AI and startup essentials for their first year.


📈 Slack Financial Performance, Fundraising, M&A

Track competitors’ financial performance, fundraising rounds, and M&A activity to assess their growth trajectory and strategic focus. Uncover signals of expansion, market entry, or consolidation, and benchmark your position accordingly. Use these insights to inform investor conversations, identify acquisition opportunities, and fine-tune your competitive strategy.


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