Zoom | Competitive Intelligence Profile
Zoom is a leading communications platform that specializes in video conferencing, online meetings, webinars, and team collaboration...
Zoom is a leading communications platform that specializes in video conferencing, online meetings, webinars, and team collaboration tools. With a mission to make video communications frictionless and secure, Zoom offers a variety of services including AI Companion, Team Chat, and Contact Center solutions. The company is headquartered in San Jose, CA, and is dedicated to fostering meaningful connections and enhancing productivity for users across various sectors, from education to enterprise.
🛍️ Zoom Product and Pricing Intelligence →
📅 Zoom Event Participations →
⚖️ Zoom Regulatory Intelligence →
👔 Zoom Management and Leadership Team →
⚔️ Zoom Alternatives and Competitors →
💼 Zoom Hiring and Layoffs →
🤝 Zoom Partnerships, Clients and Vendors →
📈 Zoom Financial Performance, Fundraising, M&A →
🛍️ Zoom Product and Pricing Intelligence
Leverage product insights to define key product development milestones, guide go-to-market planning, build a robust product-market fit matrix, and perform in-depth SWOT analyses.
Harness pricing intelligence to support strategic pricing decisions, conduct competitive pricing analysis, and craft effective differential pricing strategies.
- Zoom introduced a Custom AI Companion add-on that connects to apps like Zendesk and Salesforce to automate tasks within meetings.
- Zoom announced at its annual analyst event in San Jose its shift to an AI-first work platform, aiming to integrate applications into a single, natural language-driven interface, with CEO Eric Yuan highlighting future steps towards digital assistants and digital twins.
- Zoom introduced AI-driven updates including enhanced real-time captions, expanded customization, support for 36+ languages, and on-device processing to make meetings more accessible.
📅 Zoom Event Participations
Stay updated on where your competitors are showing up—industry conferences, webinars, podcasts, and speaking engagements—to gauge their messaging, target audiences, and strategic focus. Discover how they’re positioning themselves in the market, what narratives they’re pushing, and which partnerships they’re cultivating. Use this intelligence to refine your own positioning, identify missed opportunities, and stay top-of-mind in your industry.
- Zoom collaborates with Hashmeta Group and HubSpot to host a closed-door event on August 12 showcasing tools like Zoom Phone and Zoom Revenue Accelerator to enhance sales and marketing in Singapore.
- Zoom sponsored the Bug Bounty Village at DEF CON 33 as a Gold Sponsor.
- Zoom announces Zoomtopia, a virtual conference featuring future-of-work insights and new product previews, scheduled for September 17 in the Americas and September 18 in APAC, EMEA, and Japan.
⚖️ Zoom Regulatory Intelligence
Monitor critical regulatory events—such as issued or revoked licenses, lawsuits, investigations, and court rulings—to understand the compliance posture and legal exposure of your rivals. Spot early warning signs of operational risk, delays, or reputational damage, and use these insights to fine-tune your market strategy, mitigate your own risk, or capitalize on competitor setbacks.
- Zoom COO Aparna Bawa led a delegation in a meeting with the Ministry of Electronics & Information Technology in India to discuss policy making and digital connectivity.
- On May 29, 2025, Zoom COO Aparna Bawa and Head of Global Government Relations & Public Policy Josh Kallmer met with India's Principal Scientific Adviser Prof. Ajay Sood and Scientific Secretary Dr. Parvinder Maini.
👔 Zoom Management and Leadership Team
Understand who’s steering your competitors by tracking changes in their management and leadership teams. Gain insights into strategic direction, leadership style, and organizational priorities based on executive backgrounds and hiring trends. Use this knowledge to anticipate competitive moves, tailor your sales or partnership approach, and benchmark against industry leaders.
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Vice President CEO Office
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Founder & CEO
[email protected] -
Chief Financial Officer[email protected]
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CEO[email protected]
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Chief Technology Officer[email protected]
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Chief Technology Officer[email protected]
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Principal CEO[email protected]
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CEO Advisory Board Member[email protected]
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ceo
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Executive Assistant to CEO & President of Product[email protected]
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Chief Executive Officer
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Deputy CEO[email protected]
⚔️ Zoom Alternatives and Competitors
Identify the competitors of your competitors to uncover indirect threats, emerging disruptors, and untapped opportunities. Understand the broader competitive ecosystem, spot white space in the market, and gain strategic context that helps you position more effectively. These insights sharpen your market intelligence and reveal angles others often overlook.
- Microsoft |
- RingCentral |
- Cisco Systems |
- 8x8 |
- Avaya |
- GoTo |
- AT&T |
- Cisco Webex Meetings |
- Google Meet |
- Microsoft Teams |
- Discord |
- Slack |
- LiveWebinar |
- Skype |
- Pumble |
- Teamviewer |
- Dialpad Ai |
- Rev |
- Jitsi Meet |
- Whereby |
- Zoho Meeting
💼 Zoom Hiring and Layoffs
Track key workforce changes—new hires, leadership shifts, and layoffs—to spot strategic organizational moves. Identify rising competitors, uncover shifts in company direction, and seize opportunities to attract top talent or engage new decision-makers. Use these insights to refine your recruitment strategy and build stronger business relationships.
- Adriano Caldevilla, Carrier Operations Engineer at Zoom in United States, left to join Angola Cables as Chief Technology Officer.
- Carson C., Senior Engineering Manager at Zoom in United States, left to join EEE Foundation as Vice President.
- Dirk G. joins Zoom as Head of Sales in Germany, previously Head of Direct Sales / Member of the Management Board Germany at Mitel.
🤝 Zoom Partnerships, Clients and Vendors
Monitor new partnerships, client wins, and vendor relationships to understand where your competitors are gaining traction. Spot emerging alliances, evaluate ecosystem shifts, and identify potential partners or prospects early. These insights help you refine your sales strategy, anticipate market movements, and stay one step ahead in a dynamic competitive landscape.
- Kern & Stelly Medientechnik GmbH has partnered with Zoom to distribute over one million licenses, marking a significant milestone in digital collaboration.
- Zoom has partnered with Google Cloud to adopt the Agent2Agent protocol, enhancing multi-agent AI collaboration and integration with platforms like Google Calendar and Gmail.
- On May 27, 2025, Zoom and Damovo announced a strategic partnership to enhance hybrid workforce transformation with AI-enhanced communication solutions.
📈 Zoom Financial Performance, Fundraising, M&A
Track competitors’ financial performance, fundraising rounds, and M&A activity to assess their growth trajectory and strategic focus. Uncover signals of expansion, market entry, or consolidation, and benchmark your position accordingly. Use these insights to inform investor conversations, identify acquisition opportunities, and fine-tune your competitive strategy.
- Zoom raised its fiscal 2026 revenue forecast to $4.80 billion to $4.81 billion and increased its adjusted EPS guidance to $5.56–$5.59, driven by its strategic AI expansion and strong hybrid work demand.
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