Zoom | Competitive Intelligence Profile
Zoom is a leading communications platform that specializes in video conferencing, online meetings, webinars, and team collaboration...
Zoom is a leading communications platform that specializes in video conferencing, online meetings, webinars, and team collaboration tools. With a mission to make video communications frictionless and secure, Zoom offers a variety of services including AI Companion, Team Chat, and Contact Center solutions. The company is headquartered in San Jose, CA, and is dedicated to fostering meaningful connections and enhancing productivity for users across various sectors, from education to enterprise.
🛍️ Zoom Product and Pricing Intelligence →
📅 Zoom Event Participations →
⚖️ Zoom Regulatory Intelligence →
👔 Zoom Management and Leadership Team →
⚔️ Zoom Alternatives and Competitors →
💼 Zoom Hiring and Layoffs →
🤝 Zoom Partnerships, Clients and Vendors →
📈 Zoom Financial Performance, Fundraising, M&A →
🛍️ Zoom Product and Pricing Intelligence
Leverage product insights to define key product development milestones, guide go-to-market planning, build a robust product-market fit matrix, and perform in-depth SWOT analyses.
Harness pricing intelligence to support strategic pricing decisions, conduct competitive pricing analysis, and craft effective differential pricing strategies.
- Zoom expanded its AI-first solutions for hybrid work environments, including Zoom Phone and Zoom Contact Center, as detailed by Vishal Amin, Channel Head for India & SAARC Region at Zoom.
- Zoom's Distinguished Architect Pat Jensen announced on August 23 that Zoom Meetings and Phone now support 5G network slicing for improved mobile performance.
- Zoom's AI-powered cloud-based phone system, Zoom Phone, transforms business communication by eliminating the need for physical devices and offering flexibility to work from anywhere.
📅 Zoom Event Participations
Stay updated on where your competitors are showing up—industry conferences, webinars, podcasts, and speaking engagements—to gauge their messaging, target audiences, and strategic focus. Discover how they’re positioning themselves in the market, what narratives they’re pushing, and which partnerships they’re cultivating. Use this intelligence to refine your own positioning, identify missed opportunities, and stay top-of-mind in your industry.
- Zoom Co-CEO Joe Rittenhouse hosts a live event in San Jose on September 11 to discuss CX, AI, and market disruption with a panel.
- Marc Andreessen, an investor, joins the Zoomtopia2025 keynote lineup for a fireside chat with Zoom CEO Eric Yuan on September 3-4.
- Zoom hosts its free virtual annual user conference Zoomtopia 2025 on September 17-18, featuring keynotes from CEO Eric Yuan and other executives.
⚖️ Zoom Regulatory Intelligence
Monitor critical regulatory events—such as issued or revoked licenses, lawsuits, investigations, and court rulings—to understand the compliance posture and legal exposure of your rivals. Spot early warning signs of operational risk, delays, or reputational damage, and use these insights to fine-tune your market strategy, mitigate your own risk, or capitalize on competitor setbacks.
- A disguised individual disrupted Humboldt County court proceedings via Zoom by displaying graphic pornographic materials and calling for SVP Richard Stobaugh’s release using a voice-disguising device.
👔 Zoom Management and Leadership Team
Understand who’s steering your competitors by tracking changes in their management and leadership teams. Gain insights into strategic direction, leadership style, and organizational priorities based on executive backgrounds and hiring trends. Use this knowledge to anticipate competitive moves, tailor your sales or partnership approach, and benchmark against industry leaders.
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Vice President CEO Office
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Founder & CEO
[email protected] -
Chief Financial Officer[email protected]
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CEO[email protected]
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Chief Technology Officer[email protected]
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Chief Technology Officer[email protected]
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Principal CEO[email protected]
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CEO Advisory Board Member[email protected]
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ceo
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Executive Assistant to CEO & President of Product[email protected]
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Chief Executive Officer
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Deputy CEO[email protected]
⚔️ Zoom Alternatives and Competitors
Identify the competitors of your competitors to uncover indirect threats, emerging disruptors, and untapped opportunities. Understand the broader competitive ecosystem, spot white space in the market, and gain strategic context that helps you position more effectively. These insights sharpen your market intelligence and reveal angles others often overlook.
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- GoTo |
- AT&T |
- Cisco Webex Meetings |
- Google Meet |
- Microsoft Teams |
- Discord |
- Slack |
- LiveWebinar |
- Skype |
- Pumble |
- Teamviewer |
- Dialpad Ai |
- Rev |
- Jitsi Meet |
- Whereby |
- Zoho Meeting
💼 Zoom Hiring and Layoffs
Track key workforce changes—new hires, leadership shifts, and layoffs—to spot strategic organizational moves. Identify rising competitors, uncover shifts in company direction, and seize opportunities to attract top talent or engage new decision-makers. Use these insights to refine your recruitment strategy and build stronger business relationships.
- Adriano Caldevilla, Carrier Operations Engineer at Zoom in United States, left to join Angola Cables as Chief Technology Officer.
- Ed Woo joined Zoom as Global Vice President, Head of Customer Analytics and Customer Strategies - Online in the United States, previously unspecified.
- Christopher Dials joined Zoom as Vice President, Global GTM Operations & Field Enablement in the United States, previously holding an unspecified position at an unspecified company.
🤝 Zoom Partnerships, Clients and Vendors
Monitor new partnerships, client wins, and vendor relationships to understand where your competitors are gaining traction. Spot emerging alliances, evaluate ecosystem shifts, and identify potential partners or prospects early. These insights help you refine your sales strategy, anticipate market movements, and stay one step ahead in a dynamic competitive landscape.
- Home Live deployed Zoom's Video SDK to create a tailored, interactive property viewing experience, enhancing remote engagement in real estate.
- Zoom uses PagerDuty for incident management to ensure smooth video conferencing, as stated by CEO Eric Yuan and Senior Manager of SaaS Operations Alex Guerrero.
📈 Zoom Financial Performance, Fundraising, M&A
Track competitors’ financial performance, fundraising rounds, and M&A activity to assess their growth trajectory and strategic focus. Uncover signals of expansion, market entry, or consolidation, and benchmark your position accordingly. Use these insights to inform investor conversations, identify acquisition opportunities, and fine-tune your competitive strategy.
- Zoom reported strong Q2 2025 earnings, beating estimates with non-GAAP EPS of $1.53 and revenue of $1.22 billion, and provided optimistic guidance for Q3 and full-year 2026, with CEO Eric S. Yuan highlighting increased AI adoption by customers.
- Zoom CFO Michelle Chang reported strong Q2 FY'26 results with 4.7% year-over-year revenue growth to $1.217 billion, the highest in 11 quarters.
- Zoom announced its Q2 FY26 earnings on August 22.
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