Zappos | Competitive Intelligence Profile
Zappos is an e-commerce company known for delivering exceptional customer service and a wide range of products including shoes, clothing,...

Zappos is an e-commerce company known for delivering exceptional customer service and a wide range of products including shoes, clothing, handbags, and accessories. Founded in 1999, Zappos has grown from a small online shoe retailer to a major player in the retail industry, emphasizing a commitment to customer happiness and a unique company culture.
Website
Headquarters
Las Vegas, Nevada
Size
1001-5000 employees
Industry
Retail
Specialities
Customer Service, eCommerce, Apparel, Footwear
ποΈ Zappos Product and Pricing News β
π Zappos CEO, Management and Leadership Team β
βοΈ Zappos Alternatives and Competitors β
πΌ Zappos Hiring and Layoffs β
π€ Zappos Developer, Integration and Automation News β
π Zappos Financials, Fundraising and Valuation News β


ποΈ Zappos Product and Pricing News
- Zappos announced a new product drop on December 17.
- Zappos is hosting a Career Exploration Day on January 25 at CSN Charleston in Las Vegas.
- Zappos has updated its Cyber Monday Sale to a Cyber Week Sale, maintaining discounts of up to 70% off.
- Zappos has updated its promotions to feature a Cyber Week Sale with discounts up to 70% and introduced new discounted products like the SOREL Caribouβ’ X Boot Lace Waterproof and Spanx Ecocare Everyday Shaping Longline Bralette.
- Zappos is offering a $100 gift card towards a new pair of shoes to winners of virtual 5K events.
- A customer reported a delay of over a month for a refund from Zappos due to using a 'guest' account.
- Zappos is offering a 10% to 20% discount for students on footwear and apparel, as announced by Angela House, Zapposβ Director of Marketing.
- Joe Cano from Zappos is featured in this week's episode of The CMO Podcast by Gallery Media Group.
π Zappos CEO, Management and Leadership Team
βοΈ Zappos Alternatives and Competitors
- Tillys |
- Torrid |
- Aldo |
- Reserved |
- Zando |
- Skechers |
- Designer Brands |
- StockX |
- JustFab |
- dsw.com |
- 6pm.com |
- nordstrom.com |
- macys.com |
- footlocker.com |
- SportScheck |
- Netshoes |
- Sole Society |
- Gap Inc. |
- RevZilla |
- Forever 21 |
- Overstock.com |
- Bonobos |
- Stitch Fix |
- Shoes.com |
- Kenneth Cole |
- Shop It To Me |
- Nixon |
- YOOX Group |
- Perry Ellis |
- PlanetShoes


πΌ Zappos Hiring and Layoffs
- Zappos is hiring an Associate Buyer to manage brand portfolios and stock levels while enhancing customer experience through vendor partnerships.
- Daniel Oakley, a recruiter at Zappos, announced his layoff and expressed gratitude for his time at the company.
- Kirsty Rose has left Zappos as a Senior Site Merchandiser to join Target as a Senior Site Merchandiser Digital Strategy in the United States.
- Deeksha Paliwal has left Zappos as Manager, Data Science to join Orangetheory Fitness as Senior Manager, Machine Learning.
- Raven S. has joined Zappos as IT Support Associate II, Level 3 in the United States, previously working in a similar role at Zappos Family of Companies.
π€ Zappos Developer, Integration and Automation News
π Zappos Financials, Fundraising and Valuation News
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