Webex | Competitive Intelligence Profile

Webex is a leading provider of cloud-based collaboration solutions, offering video meetings, calling, messaging, events, and customer...


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Webex is a leading provider of cloud-based collaboration solutions, offering video meetings, calling, messaging, events, and customer experience solutions like contact centers. The company focuses on delivering inclusive collaboration experiences powered by AI and Machine Learning, ensuring security and privacy in its offerings. Webex integrates with major business and productivity applications, providing a comprehensive platform for hybrid work.

Website
Headquarters
San Jose, California
Size
10,001+ employees
Industry
Telecommunications
Specialities
Online Meetings, Security, Video Meeting, Team Collaboration, Mobile Communications, Video Conferencing, Web Conferencing

🛍️ Webex Product and Pricing Intelligence →

📅 Webex Event Participations →

⚖️ Webex Regulatory Intelligence →

👔 Webex Management and Leadership Team →

⚔️ Webex Alternatives and Competitors →

💼 Webex Hiring and Layoffs →

🤝 Webex Partnerships, Clients and Vendors →

📈 Webex Financial Performance, Fundraising, M&A →


🛍️ Webex Product and Pricing Intelligence

Leverage product insights to define key product development milestones, guide go-to-market planning, build a robust product-market fit matrix, and perform in-depth SWOT analyses.

Harness pricing intelligence to support strategic pricing decisions, conduct competitive pricing analysis, and craft effective differential pricing strategies.

  • Webex now supports native Microsoft Teams meetings on certified collaboration devices for various workspaces.
  • Webex introduced an AI-Generated Vidcast feature that automatically creates videos from PDFs or PowerPoints for enterprise users.
  • In June 2024, Webex added a free Native Call Recording feature to Webex Calling, allowing users to store calls in Webex cloud storage with up to 100GB per organization for one year.


📅 Webex Event Participations

Stay updated on where your competitors are showing up—industry conferences, webinars, podcasts, and speaking engagements—to gauge their messaging, target audiences, and strategic focus. Discover how they’re positioning themselves in the market, what narratives they’re pushing, and which partnerships they’re cultivating. Use this intelligence to refine your own positioning, identify missed opportunities, and stay top-of-mind in your industry.

  • Flowersinmind.sg decorated the landscape and centerpieces for a Webex event at Parkroyal Collection Marina Bay.

⚖️ Webex Regulatory Intelligence

Monitor critical regulatory events—such as issued or revoked licenses, lawsuits, investigations, and court rulings—to understand the compliance posture and legal exposure of your rivals. Spot early warning signs of operational risk, delays, or reputational damage, and use these insights to fine-tune your market strategy, mitigate your own risk, or capitalize on competitor setbacks.

  • Cisco disclosed a high-severity vulnerability in Webex App (CVE-2025-20236) that allows remote code execution through malicious meeting links, urging users to upgrade to version 44.6.2.30589 or 44.8 and above.

👔 Webex Management and Leadership Team

Understand who’s steering your competitors by tracking changes in their management and leadership teams. Gain insights into strategic direction, leadership style, and organizational priorities based on executive backgrounds and hiring trends. Use this knowledge to anticipate competitive moves, tailor your sales or partnership approach, and benchmark against industry leaders.


⚔️ Webex Alternatives and Competitors

Identify the competitors of your competitors to uncover indirect threats, emerging disruptors, and untapped opportunities. Understand the broader competitive ecosystem, spot white space in the market, and gain strategic context that helps you position more effectively. These insights sharpen your market intelligence and reveal angles others often overlook.

  • Microsoft Teams
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  • Zoom
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  • Google Workspace
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  • Amazon Chime
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  • Spike
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  • HiBox
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  • Ryver
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  • Element
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  • Glip by RingCentral
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  • Google Meet
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  • Join.me
  • |
  • BlueJeans
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  • Dialpad Connect
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  • GoTo Meeting
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  • TeamViewer Remote
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  • Adobe Connect
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  • Ooma Office
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  • Nextiva
  • |
  • 3CX
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  • RingCentral
  • |
  • AnyMeeting
  • |
  • Zoho Meeting


💼 Webex Hiring and Layoffs

Track key workforce changes—new hires, leadership shifts, and layoffs—to spot strategic organizational moves. Identify rising competitors, uncover shifts in company direction, and seize opportunities to attract top talent or engage new decision-makers. Use these insights to refine your recruitment strategy and build stronger business relationships.


🤝 Webex Partnerships, Clients and Vendors

Monitor new partnerships, client wins, and vendor relationships to understand where your competitors are gaining traction. Spot emerging alliances, evaluate ecosystem shifts, and identify potential partners or prospects early. These insights help you refine your sales strategy, anticipate market movements, and stay one step ahead in a dynamic competitive landscape.

  • Springfield Clinic chose Webex to modernize their patient support and improve communication across 90 locations.
  • Cisco is partnering with NVIDIA to simplify AI adoption and management for enterprises, as shared by Mohammed Tabrez, Cloud Collaboration Solutions Engineer at Cisco Webex.
  • Webex helped DB SCHENKER transition from an on-premise to a cloud-based solution, improving operational agility.


📈 Webex Financial Performance, Fundraising, M&A

Track competitors’ financial performance, fundraising rounds, and M&A activity to assess their growth trajectory and strategic focus. Uncover signals of expansion, market entry, or consolidation, and benchmark your position accordingly. Use these insights to inform investor conversations, identify acquisition opportunities, and fine-tune your competitive strategy.


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