Webex | Competitive Intelligence Profile
Webex is a leading provider of cloud-based collaboration solutions, offering video meetings, calling, messaging, events, and customer...
Webex is a leading provider of cloud-based collaboration solutions, offering video meetings, calling, messaging, events, and customer experience solutions like contact centers. The company focuses on delivering inclusive collaboration experiences powered by AI and Machine Learning, ensuring security and privacy in its offerings. Webex integrates with major business and productivity applications, providing a comprehensive platform for hybrid work.
🛍️ Webex Product and Pricing Intelligence →
📅 Webex Event Participations →
⚖️ Webex Regulatory Intelligence →
👔 Webex Management and Leadership Team →
⚔️ Webex Alternatives and Competitors →
💼 Webex Hiring and Layoffs →
🤝 Webex Partnerships, Clients and Vendors →
📈 Webex Financial Performance, Fundraising, M&A →
🛍️ Webex Product and Pricing Intelligence
Leverage product insights to define key product development milestones, guide go-to-market planning, build a robust product-market fit matrix, and perform in-depth SWOT analyses.
Harness pricing intelligence to support strategic pricing decisions, conduct competitive pricing analysis, and craft effective differential pricing strategies.
- Webex launched Webex Campaign Management for Contact Center on August 13, 2025, offering a native outbound dialer to optimize voice campaigns.
- Webex Academy introduces new training sessions 'Webex Academy Power Up #19 - Explore New Features for Suite Success - August 2025' and 'Power Up #69: Desk Phone 9800 Series' focusing on new features and desk phone series.
- Webex introduces Webex Connect for automating end-to-end customer journeys and emphasizes the importance of cloud communications security with a new eGuide.
📅 Webex Event Participations
Stay updated on where your competitors are showing up—industry conferences, webinars, podcasts, and speaking engagements—to gauge their messaging, target audiences, and strategic focus. Discover how they’re positioning themselves in the market, what narratives they’re pushing, and which partnerships they’re cultivating. Use this intelligence to refine your own positioning, identify missed opportunities, and stay top-of-mind in your industry.
- Devon Meerholz showcased Webex AI Agent and Webex Connect at Cisco Live, demonstrating how to build a futuristic guitar for any business.
- Webex invites industry pioneers to share AI use cases and CX strategies at WebexOne.
- Webex announced WebexOne '25 is happening soon and encouraged registrations.
⚖️ Webex Regulatory Intelligence
Monitor critical regulatory events—such as issued or revoked licenses, lawsuits, investigations, and court rulings—to understand the compliance posture and legal exposure of your rivals. Spot early warning signs of operational risk, delays, or reputational damage, and use these insights to fine-tune your market strategy, mitigate your own risk, or capitalize on competitor setbacks.
- Cisco disclosed a high-severity vulnerability in Webex App (CVE-2025-20236) that allows remote code execution through malicious meeting links, urging users to upgrade to version 44.6.2.30589 or 44.8 and above.
👔 Webex Management and Leadership Team
Understand who’s steering your competitors by tracking changes in their management and leadership teams. Gain insights into strategic direction, leadership style, and organizational priorities based on executive backgrounds and hiring trends. Use this knowledge to anticipate competitive moves, tailor your sales or partnership approach, and benchmark against industry leaders.
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Managing Director
[email protected] -
Chief Executive Officer[email protected]
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CFO
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Chief Executive Officer[email protected]
⚔️ Webex Alternatives and Competitors
Identify the competitors of your competitors to uncover indirect threats, emerging disruptors, and untapped opportunities. Understand the broader competitive ecosystem, spot white space in the market, and gain strategic context that helps you position more effectively. These insights sharpen your market intelligence and reveal angles others often overlook.
- Microsoft Teams |
- Zoom |
- Google Workspace |
- Amazon Chime |
- Spike |
- HiBox |
- Ryver |
- Element |
- Glip by RingCentral |
- Google Meet |
- Join.me |
- BlueJeans |
- Dialpad Connect |
- GoTo Meeting |
- TeamViewer Remote |
- Adobe Connect |
- Ooma Office |
- Nextiva |
- 3CX |
- RingCentral |
- AnyMeeting |
- Zoho Meeting
💼 Webex Hiring and Layoffs
Track key workforce changes—new hires, leadership shifts, and layoffs—to spot strategic organizational moves. Identify rising competitors, uncover shifts in company direction, and seize opportunities to attract top talent or engage new decision-makers. Use these insights to refine your recruitment strategy and build stronger business relationships.
🤝 Webex Partnerships, Clients and Vendors
Monitor new partnerships, client wins, and vendor relationships to understand where your competitors are gaining traction. Spot emerging alliances, evaluate ecosystem shifts, and identify potential partners or prospects early. These insights help you refine your sales strategy, anticipate market movements, and stay one step ahead in a dynamic competitive landscape.
- Webex partnered with Novuna to transform their customer experience using Webex Contact Center, enabling 480 agents to handle over 200,000 calls monthly with real-time insights and enhanced security.
- Webex partners with Byteworks to enhance the customer journey using CCaaS and Agentic AI.
- Springfield Clinic chose Webex to modernize their patient support and improve communication across 90 locations.
📈 Webex Financial Performance, Fundraising, M&A
Track competitors’ financial performance, fundraising rounds, and M&A activity to assess their growth trajectory and strategic focus. Uncover signals of expansion, market entry, or consolidation, and benchmark your position accordingly. Use these insights to inform investor conversations, identify acquisition opportunities, and fine-tune your competitive strategy.
- Cisco secured two $1BN+ megadeals including Webex in FY 2025, integrating it with networking and security to boost enterprise sales.
- Webex revenue grew 2 percent year-on-year to $1.1 billion in Q4 2025, driven by AI-powered features and enterprise-grade security.
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