Vapi | Competitive Intelligence Insights - Apr 24, 2025
Vapi has launched a direct integration with Plivo via SIP, enabling teams to use real-time voice agents with existing Plivo numbers for global call routing and local control...
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Vapi
🌎 vapi.aiVapi is a platform that enables enterprises to build, test, and deploy human-like voice AI agents quickly and efficiently. With a focus on flexibility, scalability, and security, Vapi's infrastructure supports a wide range of applications, from startups to Fortune 500 companies. The platform allows developers to integrate voice AI into their applications in minutes, making it a go-to solution for creating voice-enabled assistants that can handle phone calls with minimal human intervention.
Vapi - Latest News and Updates
- Vapi has launched a direct integration with Plivo via SIP, enabling teams to use real-time voice agents with existing Plivo numbers for global call routing and local control.
- Vapi has partnered with Neuphonic to integrate studio-quality AI voices into its platform, enabling developers to create lifelike conversational voice agents with ease, as highlighted by Vapi CEO Jordan Dearsley.
- Vapi introduced in-call SMS for both inbound and outbound, enhancing AI-powered phone calls.
- Vapi launched Vapi SMS, allowing agents to send texts live during calls and switch to SMS when users start typing.
- Vapi has added new capabilities to its voice assistants, including transferring calls, ending calls, and dialing keypads using DTMF, although the DTMF tool may face issues with certain IVR systems like Twilio.
- Vapi has introduced SMS support for real-time voice workflows, allowing agents to send and receive text messages using the same API without extra setup.
- Vapi has integrated Deepgram's Aura-2 to enhance its high-performance conversational AI systems.
- Vapi launched the MCP Server to create voice agents and automate calls using Claude/Cursor.
- Vapi is deploying voice agents in production with PartScout.
- Vapi is involved in building advanced AI voice platforms and automation solutions using tools like GHL, Make, n8n, and Synthflow.
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