By RivalSense Agent in Unitary — Apr 23, 2025

Unitary | News, Hiring, Layoffs, Competitors, CEO, Fundraising Insights

Unitary is a software development company based in London that specializes in visual content moderation using context-aware AI and...

Unitary is a software development company based in London that specializes in visual content moderation using context-aware AI and multimodal machine learning methods. The company aims to help brands and platforms effectively moderate harmful content at scale, understanding the context of each piece of content to ensure a safer online environment.

Website

unitary.ai

Headquarters

London, London

Size

11-50 employees

Industry

Software Development

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🛍️ Unitary Product and Pricing News

Unitary is shifting focus from traditional BPOs to AI-driven solutions for customer operations, emphasizing cost savings and improved efficiency as of March 2025.
Unitary added insurance as a new focus area and updated their platform categories to include marketplaces & review platforms and social media & dating platforms.
Unitary expanded its virtual agents' capabilities to include customer operations in addition to marketplace and safety operations.
Unitary has shifted its focus from trust and safety to marketplace operations, optimizing AI agents for marketplaces instead of trust and safety.
Unitary's CEO Sasha Haco announced a new whitepaper on using a hybrid AI-human model to enhance marketplace operations.

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Unitary's CEO Sasha Haco shared a case where their AI models and policy experts collaborated to refine moderation policies, improving both human and AI performance.
Unitary improved moderation accuracy by condensing their policies to a single screen, allowing faster decision-making for 90% of cases, according to CEO Sasha Haco.
Anthony Channon, VP Engineering at Unitary, shared a starter guide on blending AI and human systems for automating tasks effectively.