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RivalSense tracks the most important product launches, fundraising news, partnerships, hiring activities, pricing changes, tech news, vendors, corporate filings, media mentions, and other developments of companies you're following 💡

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UJET

🌎 ujet.cx

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. The company focuses on infusing AI across every aspect of customer journeys and contact center operations to drive automation and efficiency, ensuring unmatched security, scalability, and prioritized data insights.

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UJET - Latest News and Updates

• Sapphire Ventures led an investment in UJET as highlighted in their Fall Spotlight Newsletter on October 28, 2024.
• UJET secured $76 million in funding and appointed a Co-CEO to boost its midmarket contact center as a service (CCaaS) strategy.
• Kyle Howard has left UJET as Director, Solutions Consulting in the United States to join Omilia - Conversational Intelligence as Enterprise Solution Consultant.
• Geoff Works, VP of Global Channel Sales at UJET, participated in the Elevate event hosted by AVANT Communications in Kansas City, sharing best practices on customer engagement in the CX/AI space.
• Geoff Works, VP of Global Channel Sales at UJET, participated in the AVANT Communications Elevate event in Kansas City to discuss CX and AI opportunities.

• Scott Dalton has joined UJET as a Senior Account Executive of AI-Powered Cloud Contact Center in the United States, previously working at ujet.cx.
• John Huckabee has started a new position as Sales Development Representative at UJET.
• UJET released 'The Future of Contact Center Employees Market Study' to guide teams in adapting to an AI-powered world, as shared by Jeralyn Abbate, Manager of Curriculum Design and Training.
• UJET met with Michael A. Del Signore in Dallas to discuss the evolving customer and partner journey and potential partnership expansion with Intelisys.

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