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Brought to you by RivalSense - an AI tool for monitoring any company.

RivalSense tracks the most important product launches, fundraising news, partnerships, hiring activities, pricing changes, tech news, vendors, corporate filings, media mentions, and other developments of companies you're following 💡

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UJET

🌎 ujet.cx

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. The company focuses on infusing AI across every aspect of customer journeys and contact center operations to drive automation and efficiency, ensuring unmatched security, scalability, and prioritized data insights.

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UJET - Latest News and Updates

• UJET will sponsor and moderate a panel discussion at the Consero Customer Experience & Contact Center Forum next week.
• Capital on Tap improved customer service metrics significantly by using UJET, achieving a 12% reduction in average hold time and increasing CSAT from 4.4 to 4.6.
• Keith Dennis, SVP of Sales at UJET, will speak at the Channel Partners Events on March 25 about choosing strategic AI partners.
• UJET will sponsor and participate in the Customer Experience Live UK event on July 1-2 in Manchester.
• UJET is currently seeking a Manager, Curriculum Design & Training in Ireland.

• UJET's recent market study highlights that AI is enabling 40% faster resolution times in customer service operations.
• UJET is hiring a remote Manager for Curriculum Design & Training based in Canada as of March 7, 2025.
• UJET, with Channel Director Victor Stueve, is focusing on channel programs and partner success without a direct sales team, as discussed in a Fireside Chat with Heather Kurzenski.

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