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RivalSense tracks the most important product launches, fundraising news, partnerships, hiring activities, pricing changes, tech news, vendors, corporate filings, media mentions, and other developments of companies you're following 💡

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UJET

🌎 ujet.cx

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. The company focuses on infusing AI across every aspect of customer journeys and contact center operations to drive automation and efficiency, ensuring unmatched security, scalability, and prioritized data insights.

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UJET - Latest News and Updates

• UJET will be a Gold Sponsor at the CPExpo in Las Vegas from March 24-27, focusing on their channel-first strategy and the evolving CX landscape.
• Wag! has improved customer support by reducing in-app voice wait times by 50% and enhancing service levels by 17% using UJET's AI-driven platform.
• TTEC Digital is hiring for a remote Google CCAI Architect position requiring 1 to 2 years of UJET design and architecture experience.
• Vasili Triant, Co-CEO of UJET, emphasizes that UJET's architecture is designed for scalability and reliability, enabling faster automated scaling and a smartphone-first approach with features like fingerprint verification.

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