UJET | News, Hiring, Layoffs, Competitors, CEO, Fundraising Insights
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer...
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. The company focuses on infusing AI across every aspect of customer journeys and contact center operations to drive automation and efficiency, ensuring unmatched security, scalability, and prioritized data insights.
Website
Headquarters
San Francisco, California
Size
51-200 employees
Industry
Software Development
Specialities
customer support, customer service, CCaaS, Customer Experience, CX, Contact Center, AI
🛍️ UJET Product and Pricing News →
👔 UJET CEO, Management and Leadership Team →
⚔️ UJET Alternatives and Competitors →
💼 UJET Hiring and Layoffs →
🤖 UJET Developer, Integration and Automation News →
📈 UJET Financials, Fundraising and Valuation News →
🛍️ UJET Product and Pricing News
- UJET's call adapter integrates with Verint app on Windows devices to manage call recording by sending session metadata and control signals.
- UJET will participate in the Intelisys Channel Connect event in Nashville from November 17-20 at booth #610.
- Geoff Works, VP of Global Channel Sales at UJET, participated in the Elevate event hosted by AVANT Communications in Kansas City, sharing best practices on customer engagement in the CX/AI space.
- Geoff Works, VP of Global Channel Sales at UJET, participated in the AVANT Communications Elevate event in Kansas City to discuss CX and AI opportunities.
- UJET's 2024 AI Maturity Benchmark Report shows that 60% of contact center AI deployments are low maturity, with only 10% achieving high AI maturity.
- UJET is showcasing their AI-Powered Cloud Contact Center platform at the ICMI Contact Center Expo in Orlando, FL this week.
- UJET will have a booth (#518) at the ICMI event next week.
- UJET participated in the Telarus AI Summit in Irvine, CA, where their new National Channel Director, Julie Babiracki, re-introduced herself as part of the team.
👔 UJET CEO, Management and Leadership Team
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Director of Product
[email protected] -
Director of Product[email protected]
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Director of CX Consulting[email protected]
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Senior Director, Finance & BizOps[email protected]
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director of engineering
⚔️ UJET Alternatives and Competitors
- NICE CXone |
- Genesys Cloud CX |
- Five9 |
- Talkdesk |
- Aircall |
- CloudTalk |
- Gladly |
- 3CX |
- Amazon Connect |
- Webex Contact Center |
- 8x8 |
- Nextiva Contact Center |
- Broadvoice |
- LiveAgent |
- Dialpad Ai Contact Center |
- Zendesk Talk |
- Replicant
💼 UJET Hiring and Layoffs
- Kyle Howard has left UJET as Director, Solutions Consulting in the United States to join Omilia - Conversational Intelligence as Enterprise Solution Consultant.
- Allen Cheung has joined UJET as Senior Vice President of Engineering in the United States, previously serving as VP of Engineering at Kiddom.
- UJET is currently hiring for the position of Sr. Software Engineer .NET in the Philippines.
- Matthew Walker has been promoted to Lead Solutions Consultant at UJET, leading their international business and team of Solution Consultants.
- Scott Dalton has joined UJET as a Senior Account Executive of AI-Powered Cloud Contact Center in the United States, previously working at ujet.cx.
- John Huckabee has started a new position as Sales Development Representative at UJET.
🤖 UJET Developer, Integration and Automation News
- UJET has strengthened its channel focus by partnering exclusively with TSD and appointing Geoff Works as Vice President of Global Channel Sales and Keith Dennis as Senior Vice President of Sales to drive AI-powered contact center solutions.
- UJET met with Michael A. Del Signore in Dallas to discuss the evolving customer and partner journey and potential partnership expansion with Intelisys.
📈 UJET Financials, Fundraising and Valuation News
- Sapphire Ventures led an investment in UJET as highlighted in their Fall Spotlight Newsletter on October 28, 2024.
- UJET secured $76 million in funding and appointed a Co-CEO to boost its midmarket contact center as a service (CCaaS) strategy.
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