UJET | News, Hiring, Layoffs, Competitors, CEO, Fundraising Insights
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer...
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. The company focuses on infusing AI across every aspect of customer journeys and contact center operations to drive automation and efficiency, ensuring unmatched security, scalability, and prioritized data insights.
Website
Headquarters
San Francisco, California
Size
51-200 employees
Industry
Software Development
Specialities
customer support, customer service, CCaaS, Customer Experience, CX, Contact Center, AI
🛍️ UJET Product and Pricing News →
👔 UJET CEO, Management and Leadership Team →
⚔️ UJET Alternatives and Competitors →
💼 UJET Hiring and Layoffs →
🤖 UJET Developer, Integration and Automation News →
📈 UJET Financials, Fundraising and Valuation News →
🛍️ UJET Product and Pricing News
- Alvaria has integrated its Intelligence Platform's outbound capabilities with UJET's cloud contact center platform.
- UJET will attend the Channel Partners Conference & Expo from March 24-27 at the Venetian.
- UJET is attending Enterprise Connect in Orlando and offering a $700 discount on conference passes with promo code UJET.
- UJET is actively hiring a Sales Development Representative to expand its presence in the UK and Ireland, as announced by Geoff Works, VP of Global Channel Sales.
- Vasili Triant, Co-CEO of UJET, highlights that 60% of AI in contact centers focuses on basic automation, which undermines guest experiences in the hospitality industry.
- Anand Janefalkar, co-CEO at UJET, predicts that customer communication will increasingly use photos, videos, and context-rich data beyond just voice conversations in 2025.
- UJET is recognized as one of the Top 10 CCaaS providers to watch in 2025 by CX Today, with contributions noted by analysts Zeus Kerravala and Liz Miller.
- UJET was named a leader in the Aragon Research Globe for the Intelligent Contact Center report.
👔 UJET CEO, Management and Leadership Team
-
Director of Product
[email protected] -
Director of Product[email protected]
-
Director of CX Consulting[email protected]
-
Senior Director, Finance & BizOps[email protected]
-
director of engineering
⚔️ UJET Alternatives and Competitors
- NICE CXone |
- Genesys Cloud CX |
- Five9 |
- Talkdesk |
- Aircall |
- CloudTalk |
- Gladly |
- 3CX |
- Amazon Connect |
- Webex Contact Center |
- 8x8 |
- Nextiva Contact Center |
- Broadvoice |
- LiveAgent |
- Dialpad Ai Contact Center |
- Zendesk Talk |
- Replicant
💼 UJET Hiring and Layoffs
- Geoff Works, UJET's VP of Global Channel Sales, is focusing on reengaging partners through new marketing efforts and AI initiatives, aiming for growth in 2025.
- UJET is actively hiring skilled developers in South Korea to enhance their AI contact center services for clients like Instacart and YouTube, as announced by Hubert Shin, Vice President of Platform Engineering.
- Sierra Modro has joined UJET as Senior Director of Engineering, Platform in the United States, previously serving as Director of Engineering at Kiddom.
- Katie Holyfield has joined UJET as National Channel Manager in the United States, previously serving as Technology Advisor and CX Lead at BeaconCTX.
- TTEC Digital is hiring for a remote Google CCAI Architect position requiring 1 to 2 years of UJET design and architecture experience.
- UJET has a new SDR Director.
- Kishandth Sivapalasundaram, Software Engineering Manager at UJET, led the development of the Task Virtual Agent system, which increased customer satisfaction by 35% and reduced operational costs by 40% through AI-powered virtual agents.
- Claudie Cheng has started as Director of Engineering Program Management at UJET.
🤖 UJET Developer, Integration and Automation News
- KeyBank is using UJET as part of its major modernization effort in their Contact Center Delivery group.
- A job opening for a Google DialogFlow Developer in Atlanta, GA requires expertise in UJET integration to develop conversational AI solutions.
- Geoff Works, VP of Global Channel Sales at UJET, announced plans to enhance their presence in the TA and TSD community with strategic partners in 2025.
- Cognizant is seeking a senior developer to integrate UJET with Google Dialog Flow for their Customer Service Transformation team.
- UJET is excited about its partnership with AVANT Communications and anticipates shared successes.
📈 UJET Financials, Fundraising and Valuation News
People also viewed
- Condell |
- Velve |
- Brigade Electronics |
- Stoneridge-Orlaco |
- Olas |
- Kvadrum |
- Materials Market |
- CodeAcademy
