UJET | News, Hiring, Layoffs, Competitors, CEO, Fundraising Insights
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer...
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. The company focuses on infusing AI across every aspect of customer journeys and contact center operations to drive automation and efficiency, ensuring unmatched security, scalability, and prioritized data insights.
Website
Headquarters
San Francisco, California
Size
51-200 employees
Industry
Software Development
Specialities
customer support, customer service, CCaaS, Customer Experience, CX, Contact Center, AI
🛍️ UJET Product and Pricing News →
👔 UJET CEO, Management and Leadership Team →
⚔️ UJET Alternatives and Competitors →
💼 UJET Hiring and Layoffs →
🤖 UJET Developer, Integration and Automation News →
📈 UJET Financials, Fundraising and Valuation News →
🛍️ UJET Product and Pricing News
- Alvaria has integrated its Intelligence Platform's outbound capabilities with UJET's cloud contact center platform.
- UJET is launching the UJET Ignite Roadshow from April 29 to August 30, 2025, across the US and UK to connect with partners and explore business growth opportunities.
- Google is seeking candidates with experience in designing and configuring Contact Center solutions like UJET for a role near Buenos Aires, Argentina.
- UJET is sponsoring the ICMI Contact Center Digital Event on April 23.
- UJET will sponsor and moderate a panel discussion at the Consero Customer Experience & Contact Center Forum next week.
- Keith Dennis, SVP of Sales at UJET, will speak at the Channel Partners Events on March 25 about choosing strategic AI partners.
- UJET will sponsor and participate in the Customer Experience Live UK event on July 1-2 in Manchester.
- UJET will be a Gold Sponsor at the CPExpo in Las Vegas from March 24-27, focusing on their channel-first strategy and the evolving CX landscape.
👔 UJET CEO, Management and Leadership Team
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Director of Product
[email protected] -
Director of Product[email protected]
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Director of CX Consulting[email protected]
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Senior Director, Finance & BizOps[email protected]
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director of engineering
⚔️ UJET Alternatives and Competitors
- NICE CXone |
- Genesys Cloud CX |
- Five9 |
- Talkdesk |
- Aircall |
- CloudTalk |
- Gladly |
- 3CX |
- Amazon Connect |
- Webex Contact Center |
- 8x8 |
- Nextiva Contact Center |
- Broadvoice |
- LiveAgent |
- Dialpad Ai Contact Center |
- Zendesk Talk |
- Replicant
💼 UJET Hiring and Layoffs
- Amy Devers has joined UJET as Senior Vice President Human Resources in the United States, previously serving as Executive Consultant & Advisor at JupiterOne.
- Geoff Works, UJET's VP of Global Channel Sales, is focusing on reengaging partners through new marketing efforts and AI initiatives, aiming for growth in 2025.
- UJET is actively hiring skilled developers in South Korea to enhance their AI contact center services for clients like Instacart and YouTube, as announced by Hubert Shin, Vice President of Platform Engineering.
- Ruth Power has joined UJET as Strategic Customer Success Manager, Google Alliance.
- UJET is currently seeking a Manager, Curriculum Design & Training in Ireland.
- UJET is hiring a remote Manager for Curriculum Design & Training based in Canada as of March 7, 2025.
- TTEC Digital is hiring for a remote Google CCAI Architect position requiring 1 to 2 years of UJET design and architecture experience.
- UJET has a new SDR Director.
🤖 UJET Developer, Integration and Automation News
- UJET announced a new partnership with 186Kloud following a successful event on the HMS Belfast.
- Capital on Tap improved customer service metrics significantly by using UJET, achieving a 12% reduction in average hold time and increasing CSAT from 4.4 to 4.6.
- KeyBank is using UJET as part of its major modernization effort in their Contact Center Delivery group.
- RapidScale is seeking a Google CCAI and UJET Implementation Solutions Engineer to lead customer implementations of AI-powered CCaaS solutions.
- UJET, with Channel Director Victor Stueve, is focusing on channel programs and partner success without a direct sales team, as discussed in a Fireside Chat with Heather Kurzenski.
- A job opening for a Google DialogFlow Developer in Atlanta, GA requires expertise in UJET integration to develop conversational AI solutions.
- Geoff Works, VP of Global Channel Sales at UJET, announced plans to enhance their presence in the TA and TSD community with strategic partners in 2025.
📈 UJET Financials, Fundraising and Valuation News
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