Twilio | Latest News & Updates - Oct 22, 2024 Release

Twilio has launched AI tools to enhance its customer data offerings, as reported by Bloomberg Technology...


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Twilio

🌎 twilio.com

Twilio is a leading provider of cloud communications platforms, enabling companies to build direct, personalized relationships with their customers through a variety of communication channels including SMS, voice, email, and authentication. Trusted by millions of developers and hundreds of thousands of businesses across 180 countries, Twilio's Customer Engagement Platform (CEP) allows organizations to enhance customer interactions with data-driven insights and flexible, programmatic solutions.


Twilio - Latest News and Updates

  • Twilio has launched AI tools to enhance its customer data offerings, as reported by Bloomberg Technology.
  • Twilio launched AI Assistants, a platform for building customer-aware agents.
  • Twilio has rebranded its messaging platform from 'MessagingX' to 'Messaging' across its SMS API services.
  • Twilio has scheduled its Third Quarter 2024 Earnings Conference Call for October 30, 2024, at 5:00 PM EDT.
  • Twilio's Conversations API no longer supports messaging through Google's Business Messages.
  • Twilio has reversed its decision to retire Twilio Video in 2026, deciding to keep it as a standalone product and invest in enhancements and integrations with other Twilio channels.
  • Twilio has been recognized as a leader in the Gartner Magic Quadrant for CPaaS 2024, highlighting its comprehensive vision and execution capabilities.
  • Twilio will host the 'RCS & Conversational Messaging Day' in Berlin on November 6 to showcase RCS technology.
  • Twilio reversed its decision to discontinue Twilio Video and is now investing in its development to enhance customer engagement.
  • In 2024, Twilio is hosting a Global Impact Week with over 1000 employees volunteering at 24 locations worldwide.

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