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RivalSense tracks the most important product launches, fundraising news, partnerships, hiring activities, pricing changes, tech news, vendors, corporate filings, media mentions, and other developments of companies you're following 💡

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Twilio

🌎 twilio.com

Twilio is a leading provider of cloud communications platforms, enabling companies to build direct, personalized relationships with their customers through a variety of communication channels including SMS, voice, email, and authentication. Trusted by millions of developers and hundreds of thousands of businesses across 180 countries, Twilio's Customer Engagement Platform (CEP) allows organizations to enhance customer interactions with data-driven insights and flexible, programmatic solutions.

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Twilio - Latest News and Updates

• Twilio has updated its pricing for service conversations to be free per conversation, while maintaining a charge of $0.005 per message.
• Paco Contreras has joined Twilio as Vice President of Pricing & Monetization Strategy in the Greater Seattle Area, previously serving as Head of Pricing Strategy at Intuit - Global Business Solutions Group.
• Alex Griffin has left Twilio as Director of Global Sales Development Programs to join ZoomInfo as Enterprise Account Manager in the United States.
• Twilio is a Platinum sponsor at AWS re:Invent 2024, showcasing integration with AWS services to enhance customer data usage.
• Twilio won first place in the Artificial Intelligence category at the PrêmioABT awards for the second consecutive year, in collaboration with Stone.

• Sotheby's used Twilio Segment to enhance its digital strategy, resulting in $1 billion in annual customer spending and a 69% increase in social reach.
• At Twilio's Signal 2024 conference in Singapore, Robert Woolfrey, Vice President, APJ, Communications, revealed that 94% of Australian consumers expect brands to use their preferred communication channels, but only 66% of brands meet this expectation.
• Twilio recently updated its SendGrid Go API library to support Go 1.19, improve error handling, optimize performance, and enhance documentation.
• Twilio's 2024 Consumer Preferences Report reveals that 56% of consumers in the Asia-Pacific region would avoid brands they find untrustworthy, with fraud being a significant concern, especially in the Philippines.
• Tyler Maschger, previously with Twilio Segment, has joined Zeta Global as Vice President of Enterprise Sales.

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