---

Brought to you by RivalSense - an AI tool for monitoring any company.

RivalSense tracks the most important product launches, fundraising news, partnerships, hiring activities, pricing changes, tech news, vendors, corporate filings, media mentions, and other developments of companies you're following 💡

---

Twilio

🌎 twilio.com

Twilio is a leading provider of cloud communications platforms, enabling companies to build direct, personalized relationships with their customers through a variety of communication channels including SMS, voice, email, and authentication. Trusted by millions of developers and hundreds of thousands of businesses across 180 countries, Twilio's Customer Engagement Platform (CEP) allows organizations to enhance customer interactions with data-driven insights and flexible, programmatic solutions.

---

Twilio - Latest News and Updates

• Twilio has rebranded its diversity, equity, and inclusion efforts to 'Twilio Together,' emphasizing global inclusivity and diverse experiences as a business advantage.
• On February 13, 2025, Twilio reported its first GAAP operating profitability in the fourth quarter, with revenue slightly above expectations but a significant drop in free cash flow.
• Twilio is hosting a hands-on event called 'Twilio Forge: Conversational AI in Action' on March 11, 2025, to help build intelligent virtual agents for enhanced customer engagement.
• Twilio will host its SIGNAL event on May 14-15 in San Francisco, featuring networking, learning sessions, and keynotes.
• Twilio now offers a prospectus for potential sponsors of SIGNAL 2025, enhancing transparency and engagement opportunities.

• Suresh Raman has joined Twilio as Sr Director in India, previously holding a position at another company.
• Todd Bursey, Twilio's VP of Efficiency Operations, will discuss using AI tools to improve customer satisfaction at Zendesk Relate on March 25-27.
• Twilio's Authy shut down their desktop app, forcing users to rely only on the mobile app for two-factor authentication, leading to a petition addressed to CEO Khozema Shipchandler.
• Peter Bell, VP of Marketing, EMEA at Twilio, emphasizes the importance of data governance and user consent for effective AI use in AdTech.
• Twilio's CMO Chris Koehler discusses creating seamless cross-channel customer experiences on the Tame the Mobile Beast podcast.

---

Sign up to receive regular updates

If you liked the insights, consider following your own companies of interest. Receive weekly insights directly to your inbox using RivalSense.