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RivalSense tracks the most important product launches, fundraising news, partnerships, hiring activities, pricing changes, tech news, vendors, corporate filings, media mentions, and other developments of companies you're following 💡

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Twilio

🌎 twilio.com

Twilio is a leading provider of cloud communications platforms, enabling companies to build direct, personalized relationships with their customers through a variety of communication channels including SMS, voice, email, and authentication. Trusted by millions of developers and hundreds of thousands of businesses across 180 countries, Twilio's Customer Engagement Platform (CEP) allows organizations to enhance customer interactions with data-driven insights and flexible, programmatic solutions.

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Twilio - Latest News and Updates

• In 2024, Twilio commissioned Forrester Consulting to conduct a study revealing that using Twilio Verify can accelerate market expansion by over $1.1 million and reduce fraud prevention labor time by 95%.
• Twilio will join Ciptex and Debt Free Advice at an event in London on April 23 to showcase tech-powered conversations for financial support.
• Twilio helps businesses prevent AI chatbots from creating false policies by ensuring responses are accurate and brand-aligned, with the option to hand off to human agents when needed.
• Twilio is hiring a Crisis and Continuity Advisor to support their crisis management function, reporting to the Director of Operational Resilience.
• TD Cowen analyst Derrick Wood reduced Twilio's price target from $140 to $100 due to macroeconomic vulnerabilities, despite the company's solid financial position.

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