Twilio | News, Hiring, Layoffs, Competitors, CEO, Fundraising Insights
Twilio is a leading provider of cloud communications platforms, enabling companies to build direct, personalized relationships with...
Twilio is a leading provider of cloud communications platforms, enabling companies to build direct, personalized relationships with their customers through a variety of communication channels including SMS, voice, email, and authentication. Trusted by millions of developers and hundreds of thousands of businesses across 180 countries, Twilio's Customer Engagement Platform (CEP) allows organizations to enhance customer interactions with data-driven insights and flexible, programmatic solutions.
Website
Headquarters
San Francisco, California
Size
5001-10,000 employees
Industry
Software Development
Specialities
telecommunications, API, cloud communications, SaaS, telephony, SMS, Voice, VoIP, GDPR
ποΈ Twilio Product and Pricing News β
π Twilio CEO, Management and Leadership Team β
βοΈ Twilio Alternatives and Competitors β
πΌ Twilio Hiring and Layoffs β
π€ Twilio Developer, Integration and Automation News β
π Twilio Financials, Fundraising and Valuation News β
ποΈ Twilio Product and Pricing News
- Twilio has updated its pricing for service conversations to be free per conversation, while maintaining a charge of $0.005 per message.
- Twilio Segment launched Linked Audiences, a no-code tool that lets marketers create real-time audience lists from warehouse data without SQL.
- Twilio introduced new tutorials and integrations, including a Movie Recommendation App with Python and OpenAI, and a File Manager App with .NET and Azure Blob Containers.
- Twilio has expanded its text message marketing channels to include RCS, in addition to SMS, MMS, WhatsApp, and Facebook Messenger, to drive ROI and loyalty.
- Twilio has launched a new integration between Twilio Segment and Contentstack Personalize to enable personalized customer experiences.
- Twilio's integration with ToolJet allows users to create interactive SMS panels for efficient message management and enhanced marketing efforts.
- Twilio has launched AI tools to enhance its customer data offerings, as reported by Bloomberg Technology.
- Twilio launched AI Assistants, a platform for building customer-aware agents.
π Twilio CEO, Management and Leadership Team
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CTO
[email protected] -
Chief Privacy Officer[email protected]
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Chief Product Officer & Head of R&D
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Chief Digital Officer[email protected]
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CTO[email protected]
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Vice President of Engineering[email protected]
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Regional Vice President North American Carrier Relations[email protected]
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Vice President of Engineering[email protected]
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Senior Vice President[email protected]
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President Twilio Segment[email protected]
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GM and VP Engineering and Product[email protected]
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Vice President, Product Management
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CEO[email protected]
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Senior Vice President & CFO[email protected]
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Director and Software Architect[email protected]
βοΈ Twilio Alternatives and Competitors
- Vonage Communications APIs |
- WATI |
- Bird |
- Sendbird |
- Zoom Workplace |
- Podium |
- Plivo |
- Telnyx CPaaS |
- Webex Connect |
- Cisco Systems |
- Ericsson |
- Infobip |
- Sinch |
- Textellent |
- Bandwidth |
- Amazon Connect |
- Restcomm |
- Agora |
- MirrorFly |
- GetStream |
- PubNub |
- Conversica |
- Freshchat |
- Iterable |
- Pobuca |
- Salesforce Sales Cloud |
- SAP Service Cloud |
- Airship |
- Braze
πΌ Twilio Hiring and Layoffs
- Twilio has revised its executive severance plans to enhance benefits for its CEO and senior executives in case of termination around a change in control, reflecting preparation for potential corporate changes.
- Alex Griffin has left Twilio as Director of Global Sales Development Programs to join ZoomInfo as Enterprise Account Manager in the United States.
- Paco Contreras has joined Twilio as Vice President of Pricing & Monetization Strategy in the Greater Seattle Area, previously serving as Head of Pricing Strategy at Intuit - Global Business Solutions Group.
- Alexandros Koronakis has joined Twilio as Head of Government Relations and Public Policy for EMEA.
- Kris Hayes has been appointed as Vice President of Sales and Solution Engineering for Twilio North America's Communications business.
- Dan βDangβ Glick has left Twilio, where he served as Director, Corporate Security Technology, to join Cruise as Global Security Systems & Technology Manager in the United States.
- Bisade Aliu, CPA, CGA, ACCA has joined Twilio as a Technical Accounting Manager in Canada, previously serving as Corporate Accounting Manager at Celestica.
- Zach Torre, Program Manager at Twilio, announced he will co-chair Twilio's veteran ERG based in San Francisco.
π€ Twilio Developer, Integration and Automation News
- Twilio is collaborating with Google Cloud to develop advanced AI-powered customer engagement tools.
- DoorDash uses Twilio to enhance the speed of its on-demand deliveries.
- Twilio Verify helped Lime reduce SMS pumping fraud costs by about $100,000 annually, enhancing their platform's security.
- Yelp uses Twilio's two-way SMS to keep restaurants full and diners happy.
- Sotheby's used Twilio Segment to enhance its digital strategy, resulting in $1 billion in annual customer spending and a 69% increase in social reach.
- Camping World increased sales leads by 35% and conversion rates by 12% using Twilio Segment for personalized customer engagement.
- Creditas and Minuto Seguros have successfully implemented Twilio Flex to enhance customer service, with Minuto Seguros planning to expand its use with AI and WhatsApp integration.
- Nubank uses Twilio Flex and SendGrid to enhance customer engagement with customizable and scalable solutions across multiple communication channels.
π Twilio Financials, Fundraising and Valuation News
- Twilio invested $750 million to become a significant minority owner of Syniverse, forming a strategic partnership.
- Twilio has scheduled its Third Quarter 2024 Earnings Conference Call for October 30, 2024, at 5:00 PM EDT.
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