Twilio | News, Hiring, Layoffs, Competitors, CEO, Fundraising Insights
Twilio is a leading provider of cloud communications platforms, enabling companies to build direct, personalized relationships with...
Twilio is a leading provider of cloud communications platforms, enabling companies to build direct, personalized relationships with their customers through a variety of communication channels including SMS, voice, email, and authentication. Trusted by millions of developers and hundreds of thousands of businesses across 180 countries, Twilio's Customer Engagement Platform (CEP) allows organizations to enhance customer interactions with data-driven insights and flexible, programmatic solutions.
Website
Headquarters
San Francisco, California
Size
5001-10,000 employees
Industry
Software Development
Specialities
telecommunications, API, cloud communications, SaaS, telephony, SMS, Voice, VoIP, GDPR
🛍️ Twilio Product and Pricing News →
👔 Twilio CEO, Management and Leadership Team →
⚔️ Twilio Alternatives and Competitors →
💼 Twilio Hiring and Layoffs →
🤖 Twilio Developer, Integration and Automation News →
📈 Twilio Financials, Fundraising and Valuation News →
🛍️ Twilio Product and Pricing News
- Twilio has rebranded its diversity, equity, and inclusion efforts to 'Twilio Together,' emphasizing global inclusivity and diverse experiences as a business advantage.
- Twilio expanded its Functions and Assets product to the EMEA region on February 10, 2025, enhancing performance and compliance with regional data privacy laws.
- Twilio has launched new Rich Content Cards, Media, and Rich Card Carousels for RCS messaging to enhance customer engagement.
- On January 13, 2025, Twilio introduced a feature allowing real-time call transcripts to be sent to Twilio Voice Intelligence for post-call processing, enhancing AI-powered insights and automation.
- Twilio now allows users to send real-time transcripts to Voice Intelligence for integrated post-call processing and transcript storage as of January 13, 2025.
- Twilio SMS integration with Facilio enhances tenant engagement by enabling real-time updates and two-way communication.
- Twilio introduced a new feature called 'Twilio's Compliance Embeddable' to streamline compliance for ISVs.
- Twilio has shifted its focus from Developer Accelerators to Platform Integrations, offering pre-built integrations for payments, phone number lookups, and AI in the Twilio Marketplace.
👔 Twilio CEO, Management and Leadership Team
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CTO
[email protected] -
Chief Privacy Officer[email protected]
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Chief Product Officer & Head of R&D
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Chief Digital Officer[email protected]
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CTO[email protected]
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Vice President of Engineering[email protected]
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Regional Vice President North American Carrier Relations[email protected]
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Vice President of Engineering[email protected]
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Senior Vice President[email protected]
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President Twilio Segment[email protected]
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GM and VP Engineering and Product[email protected]
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Vice President, Product Management
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CEO[email protected]
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Senior Vice President & CFO[email protected]
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Director and Software Architect[email protected]
⚔️ Twilio Alternatives and Competitors
- Vonage Communications APIs |
- WATI |
- Bird |
- Sendbird |
- Zoom Workplace |
- Podium |
- Plivo |
- Telnyx CPaaS |
- Webex Connect |
- Cisco Systems |
- Ericsson |
- Infobip |
- Sinch |
- Textellent |
- Bandwidth |
- Amazon Connect |
- Restcomm |
- Agora |
- MirrorFly |
- GetStream |
- PubNub |
- Conversica |
- Freshchat |
- Iterable |
- Pobuca |
- Salesforce Sales Cloud |
- SAP Service Cloud |
- Airship |
- Braze
💼 Twilio Hiring and Layoffs
- Twilio CEO Khozema Shipchandler, who became CEO in January 2024, emphasizes his financial background's role in balancing innovation and risk management while leading the company.
- Twilio has appointed Christy Lake as Chief People Officer and Thomas Wyatt as Chief Revenue Officer, replacing Dana Wagner and his previous roles.
- Suresh Raman has joined Twilio as Sr Director in India, previously holding a position at another company.
- Dr. Mosella Henry, DBA, MBA, SPHR, CPC has joined Twilio as Senior Director Human Resources | HR Technology from Red Hat where she was Senior Director | HR Information Technology.
- Trevor Woods has joined Twilio as Regional Director - NAMER Commercial + LATAM in the United States, previously holding a position at another company.
- Tony Cheema has joined Twilio as Vice President, EMEA in the United Kingdom, previously serving as Vice President, EMEA at Airtable.
- Thomas Floyd has left Twilio as an Enterprise Account Executive in the United Kingdom to join Jacquard as the Director of Sales, EMEA.
- Tori O. has joined Twilio as Sr. Director, Global Compensation in the United States.
🤖 Twilio Developer, Integration and Automation News
- Twilio has entered a multi-year partnership with Chelsea FC to enhance fan interactions and experiences using the Twilio Segment customer data platform.
- On February 5, 2025, Chelsea signed a long-term contract with Twilio, making it the official customer engagement platform provider for the club.
- Twilio, in partnership with Meta, reduced the WhatsApp onboarding process for Cloudbeds from 30 days to 1 day using the WhatsApp Tech Provider Program.
- Twilio provided customized solutions to Spriggy for secure customer identification and verification.
- Mecanizou uses Twilio's WhatsApp Business API and Twilio Flex to enable efficient communication with over 2,500 workshops and 300 vehicle parts suppliers in São Paulo and Guarulhos.
- Dasa, a major healthcare group in Latin America, implemented Twilio's voice call feature on WhatsApp for customer service, as discussed in a Forbes podcast featuring Marcela Klein, Twilio's marketing leader.
- 1-800-ChatGPT is using Twilio's back-end for its telephony services.
- Twilio replaced DoorDash with Reddit and added Zendesk to its list of customer stories.
📈 Twilio Financials, Fundraising and Valuation News
- On February 13, 2025, Twilio reported its first GAAP operating profitability in the fourth quarter, with revenue slightly above expectations but a significant drop in free cash flow.
- Moez Kassam and Anson Funds significantly increased Twilio's stock price from $42 to $110 by 2025, resulting in a $100M profit for Anson.
- During Cyber Week 2024, Twilio SendGrid processed a record-breaking 12 billion emails on Black Friday and 11.7 billion on Cyber Monday, marking significant year-over-year growth.
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