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RivalSense tracks the most important product launches, fundraising news, partnerships, hiring activities, pricing changes, tech news, vendors, corporate filings, media mentions, and other developments of companies you're following 💡

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Tidio

🌎 tidio.com

Tidio is a global leader in customer service software, offering a user-friendly platform with live chat, chatbots, ticketing, and AI-powered virtual support agents. Founded in 2013, Tidio serves over 300,000 businesses worldwide, including well-known brands like Mercedes and Shell.

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Tidio - Latest News and Updates

• Tidio's new AI feature, Lyro, answers up to 70% of customer questions instantly and is available even on the free plan.
• Tidio has reduced its open sales roles from 5 to 4 and added a new position for Head of Brand (B2B SaaS).
• Tidio is currently seeking a Head of Brand in the United Kingdom (Remote).
• Bruna F. has left Tidio as a Customer Success Manager in the Lisbon Metropolitan Area to join Creatio as a Partner Success Manager.
• Tidio has outperformed Intercom and Zendesk in all 7 key satisfaction metrics according to the latest G2 Winter Report.

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