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TELUS Digital

🌎 telusdigital.com

TELUS Digital, formerly known as TELUS International, is a customer experience innovator that designs, builds, and delivers next-generation digital solutions for global and disruptive brands. The company specializes in enhancing customer experience (CX) through a comprehensive suite of services that support digital transformation journeys, including digital strategy, consulting, intelligent automation, and omnichannel solutions. With a focus on high-growth industries such as tech, healthcare, and ecommerce, TELUS Digital aims to improve business outcomes by integrating advanced technologies and customer-centric approaches.

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TELUS Digital - Latest News and Updates

• TELUS Digital introduced Fuel iX™, a generative AI engine designed to enhance efficiency and innovation with features like fast implementation, vendor independence, and centralized management.
• TELUS Digital has integrated CCC d.o.o. Sarajevo to enhance its customer service capabilities with a diverse team of nearly 75,000 members offering support in over 50 languages.
• Dr. M Jagadish Kumar has joined TELUS Digital as a PHD Data Partner in India, previously holding a position at another company.
• Nicolas Padilla Brown has left TELUS Digital as Director, Global Operations in Guatemala to join WillowTree as Senior Director CX Strategy Consulting.
• Michael Fan, CPA has left TELUS Digital as Director of Financial Planning and Analysis in Canada to join Solina Canada as Vice President Finance.

• TELUS Digital captures 12 terabytes of driving data daily over 7,500 km in a 4-week project to create a high-quality dataset for training advanced driver assistance systems.
• TELUS Digital has signed Canada's voluntary AI code of conduct to ensure responsible AI development.
• TELUS Digital reported a 1% year-over-year revenue decline to $658 million and a net loss of $32 million in Q3 2024.
• TELUS Digital is currently seeking a Senior Counsel, Governance and Securities in the United States (Remote).
• TELUS Digital is offering a remote part-time job for English speakers in India to become Personalized Internet Ads Assessors.

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