UJET

Vasili Triant, Co-CEO of UJET, highlights that 60% of AI in contact centers focuses on basic automation, which undermines guest experiences in the hospitality industry...

SheThink Pvt. Ltd. is developing and integrating in-house AI models with existing legacy contact center systems like UJET...

Sierra Modro has joined UJET as Senior Director of Engineering, Platform in the United States, previously serving as Director of Engineering at Kiddom...

Katie Holyfield has joined UJET as National Channel Manager in the United States, previously serving as Technology Advisor and CX Lead at BeaconCTX...

UJET participated in the Telarus AI Summit in Irvine, CA, where their new National Channel Director, Julie Babiracki, re-introduced herself as part of the team...

UJET's call adapter integrates with Verint app on Windows devices to manage call recording by sending session metadata and control signals...

Sapphire Ventures led an investment in UJET as highlighted in their Fall Spotlight Newsletter on October 28, 2024...

UJET's 2024 AI Maturity Benchmark Report shows that 60% of contact center AI deployments are low maturity, with only 10% achieving high AI maturity...