Topic

Key Account Management

A collection of 172 issues

5 Quick Airline Key Account Management Hacks for Growth

Key account management (KAM) in the airline industry involves strategically nurturing high-value corporate clients and travel partners to drive sustainable growth. These key accounts—such as multinational corporations, government agencies, and large travel agencies—contribute disproportionately to revenue, making their retention and expansion critical. For airlines, effective KAM means

Leveraging Competitor Personnel Changes for Strategic Advantage

Competitor analysis is a vital practice for any business aiming to stay ahead in a dynamic market. By keeping a close watch on rival activities, you can uncover hidden opportunities and potential threats early on. For example, the recent news that Lauren Duffy joined Xometry as Director Partner Analytics &

Key Account Management Software: The Ultimate Guide for 2026

Sean O'Connor • Nov 5, 2025 • 18 min read Key Takeaways * Growth relies on existing customers: Effective key account management software unlocks significant future revenue from existing clients by moving beyond reactive problem-solving to proactive success orchestration and identifying upsell/renewal opportunities. * Unification is key to momentum: Top

Data-Driven Key Account Tracking for Healthcare IT: A Strategic Guide to Patient Management

Data-driven key account tracking is revolutionizing how healthcare IT organizations manage patient relationships and drive growth. By leveraging comprehensive data analysis, businesses can move beyond reactive measures to proactively secure and expand strategic accounts. In patient management, this approach transforms client interactions by focusing on outcomes, utilization patterns, and

How to Build a Key Account Management Process Flow for Tech

Key Account Management (KAM) is a strategic approach where tech companies focus on nurturing and growing relationships with their most valuable clients. Unlike traditional sales that prioritize one-time transactions, KAM emphasizes long-term partnership, revenue retention, and expansion. For tech firms, this is crucial as it drives recurring revenue,

Key Account Management Models: A Strategic Guide for Business Leaders

In today's competitive B2B landscape, simply acquiring customers isn't enough. The real value lies in nurturing and growing your most important relationships through effective key account management (KAM). While traditional account management focuses on maintaining all customer relationships, key account management zeroes in on your most

Construction Key Account Management Best Practices for IoT SaaS

Key Account Management (KAM) in IoT SaaS for construction is all about strategically nurturing high-value client relationships to foster mutual growth and success. In this dynamic sector, long-term partnerships are essential because construction projects increasingly depend on IoT solutions for real-time monitoring, predictive maintenance, and safety compliance.

Key Account Performance Dashboard: The Ultimate Guide for Strategic Account Management

In today's competitive B2B landscape, key accounts represent your most valuable revenue streams and strategic partnerships. Yet many organizations struggle with the fundamental challenge: how do you effectively monitor and optimize performance across your most important customer relationships? A well-designed key account performance dashboard transforms scattered customer

Quick Tips: Key Account Assessment Hacks for Construction Leaders

Key account assessment is the strategic process of evaluating your most valuable clients to ensure their long-term loyalty and profitability. For construction leaders, this is crucial—losing a key account can mean losing millions in revenue and years of project pipelines. By systematically analyzing client health, project satisfaction, and