Intercom

Intercom is the only complete AI-first customer service platform that enhances the customer experience, improves operational efficiency,...

Intercom released a new and improved TypeScript SDK on December 26, with contributions from Fern (YC W23), Danny Sheridan, Deep Singhvi, Alex McKinney, and Niels Swimberghe...

Intercom has partnered with Softlancer to offer a combined customer service platform with inbox, Fin AI, and outbound messaging tools...

In 2024, Intercom launched over 200 new features, including more than 60 AI updates, significantly transforming customer support with tools like the Fin AI agent and AI Copilot...

Intercom launched a feature allowing customers to record their screen to show issues, providing engineers with recordings and technical details to fix bugs...

Intercom will unveil their latest AI innovation, Fin 2, and a new AI Insights solution at the 2024 Pioneer AI Customer Service Summit...