Sprout Social | Latest News & Updates - Mar 05, 2025 Release

Sprout Social faces criticism for increased costs, reduced support, and contract issues, with customers reporting dissatisfaction and legal actions as of early 2025...


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Sprout Social

🌎 sproutsocial.com

Sprout Social is a global leader in social media management and analytics software, offering a comprehensive suite of solutions for social media management, engagement, analytics, and more. With over 30,000 brands using their platform, Sprout enables businesses to deliver smarter, faster business impact from social media.


Sprout Social - Latest News and Updates

  • Sprout Social faces criticism for increased costs, reduced support, and contract issues, with customers reporting dissatisfaction and legal actions as of early 2025.
  • Sprout Social has partnered with Carahsoft to become a NASPO-approved vendor, expanding its social media management platform's availability to state and local governments.
  • Colleen Geiselhart has been appointed as Senior Vice President, Head of Customer Experience at Sprout Social, and is hiring a Vice President of Customer Success to lead global teams.
  • Sprout Social analyzed the Oscars' social media trends, revealing $316M in earned media value and 67M total engagements.
  • Sprout Social is hosting a two-part Social Listening workshop series on March 6 and 20, featuring experts like Hannah Kuffner, Jack Brook, and Laura Porcincula.

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