ServiceNow | Competitive Intelligence Profile
ServiceNow is a cloud-based platform that provides enterprise service management solutions, helping organizations digitize and unify...
ServiceNow is a cloud-based platform that provides enterprise service management solutions, helping organizations digitize and unify their operations. Founded in 2004, the company specializes in IT service management (ITSM), IT operations management, and custom app development, enabling smarter, faster, and more efficient workflows for employees and customers alike.
Website
Headquarters
Santa Clara, CA
Size
10,001+ employees
Industry
Software Development
Specialities
Service Management, Enterprise Cloud, Custom App Development, Platform, ITSM, Security Operations, Customer Service Management, ITOM, GRC, HR Service Delivery, digitize workflows
🛍️ ServiceNow Product and Pricing News →
👔 ServiceNow CEO, Management and Leadership Team →
⚔️ ServiceNow Alternatives and Competitors →
💼 ServiceNow Hiring and Layoffs →
🤖 ServiceNow Developer, Integration and Automation News →
📈 ServiceNow Financials, Fundraising and Valuation News →
🛍️ ServiceNow Product and Pricing News
- ServiceNow introduced Workflow Data Fabric to unify business and technology data for AI-powered actions.
- On December 12, 2024, Tech Mahindra announced its integration with ServiceNow to deliver GenAI-powered enterprise service management solutions through the One E2E Platform, enhancing operational efficiency and competitiveness for businesses.
- On December 12, 2024, Varonis Systems announced it extended its data security coverage to ServiceNow, enhancing the ability to discover, classify, and protect critical data within the platform.
- ServiceNow introduced Agentic AI with the Xanadu Release of the Now Platform, enabling autonomous AI agents to perform tasks and interact independently on behalf of employees.
- ServiceNow's latest platform release, Xanadu, introduces AI agents that autonomously handle HR tasks and includes 350 new features.
- ServiceNow introduced Fast-LLM, an open-source tool that speeds up large language model training by 20%.
- ServiceNow will launch a new Partner Leads feature on December 13th, enhancing lead management for its partners.
- ServiceNow has open-sourced Fast-LLM to help enterprises train AI models 20% faster, according to Nicolas Chapados, VP of research at ServiceNow.
👔 ServiceNow CEO, Management and Leadership Team
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Chief Innovation Officer
[email protected] -
Chief Strategy Officer[email protected]
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Chief Commercial Officer[email protected]
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Chief Transformation Officer[email protected]
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Chief Transformation Officer
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Chief Customer Officer[email protected]
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Founder and CEO of G2K Group GmbH; Vice President Sales & Business Development for IoT Solutions[email protected]
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Vice President and GM, Risk and ESG[email protected]
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EMEA Area Vice President of Solution Consulting, Employee Workflow
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Vice President of Pricing and Monetization
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Group Vice President & General Manager UK & Ireland[email protected]
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Vice President, ServiceNow[email protected]
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President[email protected]
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Chairman and CEO
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Senior Solution Sales Executive for General Business & Public Sector[email protected]
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Office of the Chairman and CEO[email protected]
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Chief Transformation Officer[email protected]
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Office of the CFO[email protected]
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Field CTO & Enterprise Architect, ServiceNow[email protected]
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VP, Developer Productivity and Office of the CTO[email protected]
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COO, Customer Outcomes – ServiceNow[email protected]
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Chief of Staff[email protected]
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COO, Americas[email protected]
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Director of Strategic Product & Platforms Operations[email protected]
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ServiceNow[email protected]
⚔️ ServiceNow Alternatives and Competitors
- BMC |
- Microsoft |
- IBM |
- Atlassian |
- SAP |
- Broadcom |
- SolarWinds |
- ManageEngine |
- Salesforce Service Cloud |
- ClickUp |
- Zendesk |
- ProProfs Help Desk |
- Help Scout |
- Freshservice |
- TOPdesk |
- SymphonyAI Summit Service Management |
- Zluri |
- HaloITSM |
- Ivanti |
- SysAid |
- Jira Service Desk
💼 ServiceNow Hiring and Layoffs
- ServiceNow is currently hiring for the position of COO Servicenow.org in the United States.
- On December 19, ServiceNow's Chief People Officer, Jacqui Canney, will discuss the company's People Pact and its impact on transforming workplaces.
- ServiceNow is currently hiring for the position of AI Steward - Governance in the United States.
- David Krant has left ServiceNow, where he served as Area Vice President - Americas Creator Workflows in the United States, to join Appian as Area Vice President - Sales Process & Strategy.
- ServiceNow is currently hiring for the position of Global Partner Seller (Embedded) in India.
- Ashraf Karim has joined ServiceNow as Senior Vice President, Product & Engineering, relocating from Cisco where he served as Vice President of Product Management.
- Jeremy Mandle has joined ServiceNow as a Principal Platform Architect in the United States, previously holding a position at another company.
- ServiceNow appoints Ganesh Lakshminarayanan as MD & Group VP to manage India and SAARC business.
🤖 ServiceNow Developer, Integration and Automation News
- ServiceNow announced a partnership with Rimini Street to help ANZ partners modernize ERP systems by integrating AI innovations and reducing costs.
- ServiceNow is collaborating with Microsoft to integrate specialized agents into Microsoft 365 Copilot, enhancing productivity across HR, finance, and sales.
- Tech Mahindra and ServiceNow have partnered to launch the One E2E Platform, integrating GenAI to enhance operational efficiency and modernize infrastructure across various industries.
- ServiceNow partners with Idris Elba and the Elba Hope Foundation to support community development programs in Sierra Leone.
- ServiceNow partners with General Dynamics Information Technology to integrate AI and machine learning into government IT operations, enhancing automation and system performance.
- Thirdera, a Cognizant company and an Elite-level ServiceNow partner, helped a global medical device company save $350k annually by optimizing SaaS license use with Landmark: Asset Management.
- ServiceNow is helping NASCAR improve its operations and low-code development.
- Hydro Global Business Services uses ServiceNow for IT and financial services, with a dedicated team managing its application and architecture.
📈 ServiceNow Financials, Fundraising and Valuation News
- In November 2024, ServiceNow acquired Mission Secure to enhance operational technology asset visibility for industrial markets.
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