Sendcloud News | Sep 21, 2024

Sendcloud integrated its Tracey product with ICON. AMSTERDAM's customer service platform, reducing WISMO-related questions by 46% and increasing 5-star Trustpilot reviews by 45%...


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Sendcloud

🌎 sendcloud.com

Sendcloud is a shipping software company that helps online retailers, marketplaces, and fulfillment companies automate and optimize their shipping processes. They offer a centralized platform to connect to 100+ carriers, 7000+ shipping methods, and 400,000+ parcel points across Europe, enabling businesses to own their shipping from checkout to returns.


Updates as of Sep 21, 2024

  • Sendcloud integrated its Tracey product with ICON. AMSTERDAM's customer service platform, reducing WISMO-related questions by 46% and increasing 5-star Trustpilot reviews by 45%.
  • Sendcloud is finalizing the official Picqer & Sendcloud Shipping Intelligence integration.
  • Sendcloud connected Parcel Monitor with ICON Amsterdam's customer support tool, significantly improving their ticket handling efficiency.
  • A user reported multiple JavaScript errors related to 'SendcloudShippingData' and 'SendcloudLocaleMessages' on a checkout page.
  • Eric Kochen, Customer Success at Sendcloud, shared that Sendcloud supports RVS Products with smart logistics solutions to ensure fast and reliable delivery of their products.

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