Sendbird | Competitive Intelligence Profile
Sendbird is an omnichannel AI agent platform that provides enterprises with tools for AI-driven customer service, including autonomous...
Sendbird is an omnichannel AI agent platform that provides enterprises with tools for AI-driven customer service, including autonomous support, sales conversations, and proactive messaging. It integrates advanced AI agents with communication APIs and SDKs to enable real-time chat, voice, and video features across various channels such as in-app chat, SMS, email, and social messaging. Trusted by over 4,000 apps, including major companies like DoorDash and Match Group, Sendbird handles billions of conversations monthly, emphasizing reliability, security, and compliance for enterprise needs.
🛍️ Sendbird Product and Pricing Intelligence →
📅 Sendbird Event Participations →
⚖️ Sendbird Regulatory Intelligence →
👔 Sendbird Management and Leadership Team →
⚔️ Sendbird Alternatives and Competitors →
💼 Sendbird Hiring and Layoffs →
🤝 Sendbird Partnerships, Clients and Vendors →
📈 Sendbird Financial Performance, Fundraising, M&A →
🛍️ Sendbird Product and Pricing Intelligence
Leverage product insights to define key product development milestones, guide go-to-market planning, build a robust product-market fit matrix, and perform in-depth SWOT analyses.
Harness pricing intelligence to support strategic pricing decisions, conduct competitive pricing analysis, and craft effective differential pricing strategies.
- Sendbird launched Trust OS, a system designed to make AI agents reliable and safe at scale, as announced by Felicia Song, who is building the AI workforce of tomorrow, on August 21.
- Sendbird integrated OpenAI's GPT-5 into its AI agent platform to enhance customer experience.
- Sendbird's employee Abhijit Jothilingam announced on August 21 that the company is developing AI to improve customer support with voice technology.
📅 Sendbird Event Participations
Stay updated on where your competitors are showing up—industry conferences, webinars, podcasts, and speaking engagements—to gauge their messaging, target audiences, and strategic focus. Discover how they’re positioning themselves in the market, what narratives they’re pushing, and which partnerships they’re cultivating. Use this intelligence to refine your own positioning, identify missed opportunities, and stay top-of-mind in your industry.
- Sendbird's Sanghee Lee discussed transitioning from AI experimentation to impact based on real-world deployments at the CX Live Show 2025 in Kuala Lumpur.
⚖️ Sendbird Regulatory Intelligence
Monitor critical regulatory events—such as issued or revoked licenses, lawsuits, investigations, and court rulings—to understand the compliance posture and legal exposure of your rivals. Spot early warning signs of operational risk, delays, or reputational damage, and use these insights to fine-tune your market strategy, mitigate your own risk, or capitalize on competitor setbacks.
👔 Sendbird Management and Leadership Team
Understand who’s steering your competitors by tracking changes in their management and leadership teams. Gain insights into strategic direction, leadership style, and organizational priorities based on executive backgrounds and hiring trends. Use this knowledge to anticipate competitive moves, tailor your sales or partnership approach, and benchmark against industry leaders.
-
CEO of AI Agent Workforce
[email protected] -
Co-Founder & CEO[email protected]
-
Chief Technology Officer[email protected]
-
Chief Financial Officer[email protected]
⚔️ Sendbird Alternatives and Competitors
Identify the competitors of your competitors to uncover indirect threats, emerging disruptors, and untapped opportunities. Understand the broader competitive ecosystem, spot white space in the market, and gain strategic context that helps you position more effectively. These insights sharpen your market intelligence and reveal angles others often overlook.
- Twilio |
- Stream |
- CometChat |
- Plivo |
- Podium |
- MirrorFly |
- Apphitect |
- PubNub |
- Agora |
- TalkJS |
- Rocket Chat |
- Ably |
- Vonage |
- Clerk Chat
💼 Sendbird Hiring and Layoffs
Track key workforce changes—new hires, leadership shifts, and layoffs—to spot strategic organizational moves. Identify rising competitors, uncover shifts in company direction, and seize opportunities to attract top talent or engage new decision-makers. Use these insights to refine your recruitment strategy and build stronger business relationships.
- Sendbird is hiring a Contract Technical Recruiter (Senior) in South Korea to support engineering and product hiring, indicating a strategic focus on expanding their technical team.
🤝 Sendbird Partnerships, Clients and Vendors
Monitor new partnerships, client wins, and vendor relationships to understand where your competitors are gaining traction. Spot emerging alliances, evaluate ecosystem shifts, and identify potential partners or prospects early. These insights help you refine your sales strategy, anticipate market movements, and stay one step ahead in a dynamic competitive landscape.
- Sendbird collaborates with AWS to expand AI agent capabilities across AWS services.
- Sendbird announced a collaboration with AWS this week to integrate Amazon Nova and Amazon Bedrock, enhancing its agentic AI platform and becoming a launch partner for AWS Marketplace's AI Agents and Tools category.
📈 Sendbird Financial Performance, Fundraising, M&A
Track competitors’ financial performance, fundraising rounds, and M&A activity to assess their growth trajectory and strategic focus. Uncover signals of expansion, market entry, or consolidation, and benchmark your position accordingly. Use these insights to inform investor conversations, identify acquisition opportunities, and fine-tune your competitive strategy.
People also viewed
- Forethought |
- SoftwareOne |
- Sii |
- Integrity Partners |
- Euvic |
- Ideo Software |
- Nexpertis |
- Supremo |
- Workai |
- Apply Digital |
- The University of Law |
- Zaelab
Ready to outsmart the competition? RivalSense cuts through the clutter of generic tools like Google Alerts, delivering laser-focused competitive intelligence without the noise. Track competitors’ every move—website changes, product updates, social media buzz, news mentions, and regulatory shifts—all in one sleek platform. Uncover pricing strategies, decode market trends, and gain actionable insights to fuel your business strategy. No more guesswork. Just power.
Join thousands of forward-thinking teams who trust RivalSense to automate their competitive monitoring and turn data into domination. Start your FREE trial today—no credit card needed—and see why staying ahead has never been this easy. Your competitors won’t know what hit them.
Outthink. Outpace. Outperform. #RivalSense