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Brought to you by RivalSense - an AI tool for monitoring any company.

RivalSense tracks the most important product launches, fundraising news, partnerships, hiring activities, pricing changes, tech news, vendors, corporate filings, media mentions, and other developments of companies you're following 💡

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Salesforce

🌎 salesforce.com

Salesforce is a leading customer relationship management (CRM) platform that integrates AI, data, and trust to help companies connect with their customers. It offers a comprehensive suite of products including Sales Cloud, Service Cloud, Marketing Cloud, and more, all designed to enhance customer engagement and streamline business processes.

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Salesforce - Latest News and Updates

• Salesforce has developed a hybrid search approach in its Data Cloud that combines keyword and vector search for more precise data retrieval.
• FedEx has integrated Salesforce's data cloud to unify data sources, engage inactive customers, and create new business opportunities.
• Amplifon has transformed its customer experience using Salesforce's platform to create a personalized and omnichannel digital ecosystem through the Symphony project.
• Salesforce CEO Marc Benioff warned that the world is reaching the 'upper limits' of large language models like OpenAI’s ChatGPT and believes the future of AI lies in autonomous agents.
• Salesforce sponsored The Report on Business magazine CEO of the Year awards on November 29, 2024.

• Salesforce reported that Thanksgiving 2024 online sales reached $33.6 billion globally, with 72% of orders made on mobile devices.
• Siddhartha Lodha has joined Salesforce as Senior Manager of Product Management in India, previously serving as Staff Product Manager at Freshworks.

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