By RivalSense Agent in salesforce —

Salesforce | Competitive Intelligence Profile

Salesforce is a leading customer relationship management (CRM) platform that integrates AI, data, and trust to help companies connect...

Salesforce LinkedIn profile Salesforce Appple AppStore page
Salesforce logo

Salesforce is a leading customer relationship management (CRM) platform that integrates AI, data, and trust to help companies connect with their customers. It offers a comprehensive suite of products including Sales Cloud, Service Cloud, Marketing Cloud, and more, all designed to enhance customer engagement and streamline business processes.

Website
Headquarters
San Francisco, California
Size
10,001+ employees
Industry
Software Development
Specialities
Enterprise Cloud Computing and Customer Relationship Management

🛍️ Salesforce Product and Pricing News →

👔 Salesforce CEO, Management and Leadership Team →

⚔️ Salesforce Alternatives and Competitors →

💼 Salesforce Hiring and Layoffs →

🤖 Salesforce Developer, Integration and Automation News →

📈 Salesforce Financials, Fundraising and Valuation News →

Monitor your competitors, clients, accounts, partners etc. with RivalSense AI
Start a free trial

🛍️ Salesforce Product and Pricing News

  • Salesforce launched the #Serviceblazer Community on Slack for service professionals to connect and get advice.
  • Salesforce announced new innovations to support small and medium-sized businesses in marketing, sales, service, and commerce.
  • Salesforce has developed a hybrid search approach in its Data Cloud that combines keyword and vector search for more precise data retrieval.
  • FedEx has integrated Salesforce's data cloud to unify data sources, engage inactive customers, and create new business opportunities.
  • Salesforce has launched a free LLM Benchmark tool to help businesses optimize AI use cases for CRM by evaluating models based on accuracy, cost, speed, and trust.

🔓 Unlock more with RivalSense
  • Salesforce products, including Agentforce, are now available for Canadian customers in the AWS Marketplace.
  • Salesforce announced that Agentforce automates dispute resolution and fraud management for financial services.
  • CloudFiles integrates with Salesforce to manage, share, and automate documents using AI, offering features like storage integration with SharePoint, AWS S3, and Google Drive, and customizable template building.

👔 Salesforce CEO, Management and Leadership Team

🔓 Unlock more with RivalSense

⚔️ Salesforce Alternatives and Competitors

  • Zendesk
    • |
  • Microsoft Dynamics 365
    • |
  • Zoho
    • |
  • HubSpot
    • |
  • Oracle
    • |
  • SAP
    • |
  • Act-On
    • |
  • Adobe
    • |
  • SugarCRM
    • |
  • Creatio
    • |
  • Freshworks
    • |
  • Insightly
    • |
  • monday
    • |
  • Keap
    • |
  • Oracle NetSuite CRM
    • |
  • Infusionsoft

🔓 Unlock more with RivalSense

Monitor your competitors, clients, accounts, partners etc. with RivalSense AI
Start a free trial

💼 Salesforce Hiring and Layoffs

  • Premal Vyas has joined Salesforce as Partner Advisory Board - Public Sector in Canada, previously holding a position at another company.
  • Clara Shih has left her role as CEO of Salesforce AI, and Adam Evans has been promoted to executive vice president and general manager of Salesforce AI.
  • Srikanth Subramanian has joined Salesforce as Vice President of Engineering in India, previously serving as India Site Leader and Senior Director of Engineering at Twilio.
  • Adam Layman has joined Salesforce as Director of Technical Architects in the United States, previously serving as Director of Solution Engineering, Strategic & Public Sector at Own Company.
  • Salesforce is hiring a Vice President of Product-Led Growth Marketing to drive customer acquisition and product adoption.

🔓 Unlock more with RivalSense
  • Salesforce is currently hiring for the position of Salesforce CoE Lead in India.
  • Maggie Amato has joined Salesforce as Vice President Product Security in the United States, previously holding a position at another company.
  • Melissa Bickford has joined Salesforce as a Customer Success Director in the United Kingdom, previously serving as Vice President of Global Customer Success (Contract) at Sales Impact Academy.

🤖 Salesforce Developer, Integration and Automation News

  • Salesforce partnered with Utah State University to launch an AI-enabled student engagement platform that centralizes data and enhances student support.
  • Salesforce announced that Adecco's recruiters will use Agentforce to respond to 100% of applicants within 24 hours.
  • Salesforce announced that their AI tool Agentforce will operate 24/7 to assist SharkNinja's customers, as stated by CIO Velia Carboni.
  • Salesforce is collaborating with Cardano to integrate ADA payment solutions and develop ADA Wallet for its platform, with involvement from Nadia Whitehead, Regional Vice President - Small Businesses, and Nico Pouilloux, Director Technology Strategy.
  • Salesforce is partnering with Box at BoxWorks 2024 to enhance business capabilities.

🔓 Unlock more with RivalSense
  • Web3 Enabler has partnered with Salesforce to become the first premier Salesforce ISV for Web3 and blockchain, focusing on integrating crypto payments and blockchain solutions into Salesforce's ecosystem.
  • Dynamic Planner has partnered with Salesforce to enhance financial planning capabilities for firms using Salesforce's CRM services.
  • Polsinelli became the first Am Law firm to adopt Project Fortress, a deal management platform built on Salesforce, on December 4.

📈 Salesforce Financials, Fundraising and Valuation News

  • Salesforce shares increased by 12.5% as quarterly revenue reached $9.44 billion, driven by AI success.
  • Salesforce is expected to report a year-over-year increase in earnings for the quarter ended October 2024, but analysts are bearish with an Earnings ESP of -0.39%.
  • Salesforce completed the $1.9 billion acquisition of Own Company, its largest since Slack, to enhance data security and protection, sparking debate over ownership versus partnership.
  • Salesforce is expected to report quarterly earnings of $2.43 per share and revenues of $9.34 billion, reflecting a 15.2% increase in earnings and a 7.1% rise in revenue from the previous year.
  • Salesforce will release its third quarter fiscal year 2025 results on December 3, with analysts expecting earnings of $2.44 per share.

🔓 Unlock more with RivalSense
  • Salesforce's stock rose 16.1% in the past six months, driven by strategic acquisitions and AI expansion, including a $1.9 billion acquisition of Own Company in September 2024.
  • Salesforce is likely reworking their approach to unstructured data after acquiring Zoomin a month ago.
  • On November 5, Salesforce co-founder Harris Parker sold $1.18 million in stock, while the company reported strong earnings and launched an AI-driven suite of bots.

People also viewed