RingCentral | Competitive Intelligence Profile
RingCentral is a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions....
RingCentral is a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions. Headquartered in Belmont, California, the company empowers businesses with conversation intelligence and offers a comprehensive suite of tools for calls, messages, meetings, and events, aimed at improving collaboration and streamlining communication.
🛍️ RingCentral Product and Pricing Intelligence →
📅 RingCentral Event Participations →
⚖️ RingCentral Regulatory Intelligence →
👔 RingCentral Management and Leadership Team →
⚔️ RingCentral Alternatives and Competitors →
💼 RingCentral Hiring and Layoffs →
🤝 RingCentral Partnerships, Clients and Vendors →
📈 RingCentral Financial Performance, Fundraising, M&A →
🛍️ RingCentral Product and Pricing Intelligence
Leverage product insights to define key product development milestones, guide go-to-market planning, build a robust product-market fit matrix, and perform in-depth SWOT analyses.
Harness pricing intelligence to support strategic pricing decisions, conduct competitive pricing analysis, and craft effective differential pricing strategies.
- On May 29, 2025, CallRail announced an integration with RingCentral to provide small businesses with AI-driven communication insights for improved marketing performance and lead source intelligence.
- RingCentral introduced a Personal AI Assistant that instantly summarizes meetings to help users save time and stay on top of key decisions and action items.
- RingCentral's Customer Care team is showcasing the latest RingCX updates and new features on May 27.
📅 RingCentral Event Participations
Stay updated on where your competitors are showing up—industry conferences, webinars, podcasts, and speaking engagements—to gauge their messaging, target audiences, and strategic focus. Discover how they’re positioning themselves in the market, what narratives they’re pushing, and which partnerships they’re cultivating. Use this intelligence to refine your own positioning, identify missed opportunities, and stay top-of-mind in your industry.
- RingCentral started its Tech Summit in London on July 29, featuring presentations from internal stakeholders and partners.
- RingCentral will participate in the Missouri Digital Government Summit on June 12 in Jefferson City to engage with government leaders.
⚖️ RingCentral Regulatory Intelligence
Monitor critical regulatory events—such as issued or revoked licenses, lawsuits, investigations, and court rulings—to understand the compliance posture and legal exposure of your rivals. Spot early warning signs of operational risk, delays, or reputational damage, and use these insights to fine-tune your market strategy, mitigate your own risk, or capitalize on competitor setbacks.
👔 RingCentral Management and Leadership Team
Understand who’s steering your competitors by tracking changes in their management and leadership teams. Gain insights into strategic direction, leadership style, and organizational priorities based on executive backgrounds and hiring trends. Use this knowledge to anticipate competitive moves, tailor your sales or partnership approach, and benchmark against industry leaders.
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Founder, CEO, Chairman
[email protected] -
Chief Financial Officer[email protected]
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Deputy Chief Financial Officer (SVP FP&A and CAO)[email protected]
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Chief Executive Officer[email protected]
⚔️ RingCentral Alternatives and Competitors
Identify the competitors of your competitors to uncover indirect threats, emerging disruptors, and untapped opportunities. Understand the broader competitive ecosystem, spot white space in the market, and gain strategic context that helps you position more effectively. These insights sharpen your market intelligence and reveal angles others often overlook.
- Grasshopper |
- Nextiva |
- Phone.com |
- Google Voice |
- Phonexa |
- Ooma Office |
- Vonage |
- 8×8 |
- Dialpad |
- Zoom |
- Microsoft Teams |
- Webex Suite |
- BlueJeans Meetings |
- Google Chat |
- GoTo Meeting |
- Adobe
💼 RingCentral Hiring and Layoffs
Track key workforce changes—new hires, leadership shifts, and layoffs—to spot strategic organizational moves. Identify rising competitors, uncover shifts in company direction, and seize opportunities to attract top talent or engage new decision-makers. Use these insights to refine your recruitment strategy and build stronger business relationships.
- RingCentral appointed Antonio Nucci as Chief AI Officer to enhance business communications using agentic AI tools.
- Ryan Mueller, Director, FP&A Strategic Finance at RingCentral in United States, left to join Thumbtack as Director, Commerical Finance.
- Guillaume Calot joins RingCentral as Global Vice President of Strategic Partnerships in the United States, previously holding the same position at Vonage.
🤝 RingCentral Partnerships, Clients and Vendors
Monitor new partnerships, client wins, and vendor relationships to understand where your competitors are gaining traction. Spot emerging alliances, evaluate ecosystem shifts, and identify potential partners or prospects early. These insights help you refine your sales strategy, anticipate market movements, and stay one step ahead in a dynamic competitive landscape.
- RingCentral partnered with VodafoneBiz to launch a cloud-based UCaaS platform.
- RingCentral and Vodafone Business are partnering to redefine CPaaS and AI deployment across industries by combining RingCentral's innovation with Vodafone's customer and regulatory expertise.
- The Escape Game increased its call-answer rate by 16% and boosted bookings by 7% after switching to RingCentral's AI-powered omnichannel contact center solution, RingCX.
📈 RingCentral Financial Performance, Fundraising, M&A
Track competitors’ financial performance, fundraising rounds, and M&A activity to assess their growth trajectory and strategic focus. Uncover signals of expansion, market entry, or consolidation, and benchmark your position accordingly. Use these insights to inform investor conversations, identify acquisition opportunities, and fine-tune your competitive strategy.
- RingCentral experienced a 12.2% drop in short interest in May, with 5,990,000 shares shorted as of May 15th.
- S&P Global Ratings affirmed RingCentral's 'BB' Local Currency LT credit rating with a stable outlook on July 24.
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