RingCentral | Competitive Intelligence Profile
RingCentral is a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions....
RingCentral is a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions. Headquartered in Belmont, California, the company empowers businesses with conversation intelligence and offers a comprehensive suite of tools for calls, messages, meetings, and events, aimed at improving collaboration and streamlining communication.
🛍️ RingCentral Product and Pricing Intelligence →
📅 RingCentral Event Participations →
⚖️ RingCentral Regulatory Intelligence →
👔 RingCentral Management and Leadership Team →
⚔️ RingCentral Alternatives and Competitors →
💼 RingCentral Hiring and Layoffs →
🤝 RingCentral Partnerships, Clients and Vendors →
📈 RingCentral Financial Performance, Fundraising, M&A →
🛍️ RingCentral Product and Pricing Intelligence
Leverage product insights to define key product development milestones, guide go-to-market planning, build a robust product-market fit matrix, and perform in-depth SWOT analyses.
Harness pricing intelligence to support strategic pricing decisions, conduct competitive pricing analysis, and craft effective differential pricing strategies.
- RingCentral updated its contact number from (855) 599 1314 to (866) 433 1225 and enhanced its AI Receptionists to work with any phone system, now capable of routing calls and booking appointments.
- RingCentral launched Content Hub, a central online platform for event content and audience engagement, on August 8.
- RingCentral updated RingSense in Q2 with new filters, scorecard tools, and redesigned dashboards to help teams work faster and more efficiently.
📅 RingCentral Event Participations
Stay updated on where your competitors are showing up—industry conferences, webinars, podcasts, and speaking engagements—to gauge their messaging, target audiences, and strategic focus. Discover how they’re positioning themselves in the market, what narratives they’re pushing, and which partnerships they’re cultivating. Use this intelligence to refine your own positioning, identify missed opportunities, and stay top-of-mind in your industry.
- RingCentral hosts Customer Connect Chicago on August 21 at Chicago Winery to showcase its tools and foster connections.
- RingCentral's President & COO Kira Makagon explained the company's voice-first AI approach at Six Five Media's Summit 2025: AI Unleashed.
- RingCentral will demo how RingSense’s live CSAT scores help teams resolve challenges quickly on August 19.
⚖️ RingCentral Regulatory Intelligence
Monitor critical regulatory events—such as issued or revoked licenses, lawsuits, investigations, and court rulings—to understand the compliance posture and legal exposure of your rivals. Spot early warning signs of operational risk, delays, or reputational damage, and use these insights to fine-tune your market strategy, mitigate your own risk, or capitalize on competitor setbacks.
👔 RingCentral Management and Leadership Team
Understand who’s steering your competitors by tracking changes in their management and leadership teams. Gain insights into strategic direction, leadership style, and organizational priorities based on executive backgrounds and hiring trends. Use this knowledge to anticipate competitive moves, tailor your sales or partnership approach, and benchmark against industry leaders.
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Founder, CEO, Chairman
[email protected] -
Chief Financial Officer[email protected]
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Deputy Chief Financial Officer (SVP FP&A and CAO)[email protected]
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Chief Executive Officer[email protected]
⚔️ RingCentral Alternatives and Competitors
Identify the competitors of your competitors to uncover indirect threats, emerging disruptors, and untapped opportunities. Understand the broader competitive ecosystem, spot white space in the market, and gain strategic context that helps you position more effectively. These insights sharpen your market intelligence and reveal angles others often overlook.
- Grasshopper |
- Nextiva |
- Phone.com |
- Google Voice |
- Phonexa |
- Ooma Office |
- Vonage |
- 8×8 |
- Dialpad |
- Zoom |
- Microsoft Teams |
- Webex Suite |
- BlueJeans Meetings |
- Google Chat |
- GoTo Meeting |
- Adobe
💼 RingCentral Hiring and Layoffs
Track key workforce changes—new hires, leadership shifts, and layoffs—to spot strategic organizational moves. Identify rising competitors, uncover shifts in company direction, and seize opportunities to attract top talent or engage new decision-makers. Use these insights to refine your recruitment strategy and build stronger business relationships.
- RingCentral appointed Vaibhav Agarwal as Chief Financial Officer, who has been part of the leadership team since 2016.
- RingCentral appointed Antonio Nucci as Chief AI Officer to enhance business communications using agentic AI tools.
- Gian Karlo Cordova, Senior Director of Customer Experience at RingCentral in Philippines, left to join PSG Global Solutions as Associate Vice President.
🤝 RingCentral Partnerships, Clients and Vendors
Monitor new partnerships, client wins, and vendor relationships to understand where your competitors are gaining traction. Spot emerging alliances, evaluate ecosystem shifts, and identify potential partners or prospects early. These insights help you refine your sales strategy, anticipate market movements, and stay one step ahead in a dynamic competitive landscape.
- RingCentral extended its partnership with NiCE to enhance AI-powered customer experiences through joint go-to-market and sales efforts.
- RingCentral partnered with VodafoneBiz to launch a cloud-based UCaaS platform.
- RingCentral and Vodafone Business are partnering to redefine CPaaS and AI deployment across industries by combining RingCentral's innovation with Vodafone's customer and regulatory expertise.
📈 RingCentral Financial Performance, Fundraising, M&A
Track competitors’ financial performance, fundraising rounds, and M&A activity to assess their growth trajectory and strategic focus. Uncover signals of expansion, market entry, or consolidation, and benchmark your position accordingly. Use these insights to inform investor conversations, identify acquisition opportunities, and fine-tune your competitive strategy.
- RingCentral acquired Kindite, a Tel Aviv-based encryption-based cloud data security company, in March 2021.
- RingCentral reported Q2 2025 GAAP revenue of $620 million, up 5% year over year, and non-GAAP EPS of $1.06, beating expectations.
- RingCentral experienced a 12.2% drop in short interest in May, with 5,990,000 shares shorted as of May 15th.
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