RingCentral | Competitive Intelligence Profile

RingCentral is a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions....


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RingCentral is a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions. Headquartered in Belmont, California, the company empowers businesses with conversation intelligence and offers a comprehensive suite of tools for calls, messages, meetings, and events, aimed at improving collaboration and streamlining communication.

Website
Headquarters
Belmont, CA
Size
5001-10,000 employees
Industry
IT Services and IT Consulting
Specialities
Cloud-based business phone systems, virtual PBX, unified communication, smartphone apps, Internet fax, Professionals Services, VOIP, Open API/Integration, Global Office, SMS, Online Meetings, Team Messaging & Collaboration, HD Video & Audio Conferencing, Contact Center, video conferencing, Webinar, Events

🛍️ RingCentral Product and Pricing Intelligence →

📅 RingCentral Event Participations →

⚖️ RingCentral Regulatory Intelligence →

👔 RingCentral Management and Leadership Team →

⚔️ RingCentral Alternatives and Competitors →

💼 RingCentral Hiring and Layoffs →

🤝 RingCentral Partnerships, Clients and Vendors →

📈 RingCentral Financial Performance, Fundraising, M&A →


🛍️ RingCentral Product and Pricing Intelligence

Leverage product insights to define key product development milestones, guide go-to-market planning, build a robust product-market fit matrix, and perform in-depth SWOT analyses.

Harness pricing intelligence to support strategic pricing decisions, conduct competitive pricing analysis, and craft effective differential pricing strategies.

  • On May 29, 2025, CallRail announced an integration with RingCentral to provide small businesses with AI-driven communication insights for improved marketing performance and lead source intelligence.
  • RingCentral introduced a Personal AI Assistant that instantly summarizes meetings to help users save time and stay on top of key decisions and action items.
  • RingCentral's Customer Care team is showcasing the latest RingCX updates and new features on May 27.


📅 RingCentral Event Participations

Stay updated on where your competitors are showing up—industry conferences, webinars, podcasts, and speaking engagements—to gauge their messaging, target audiences, and strategic focus. Discover how they’re positioning themselves in the market, what narratives they’re pushing, and which partnerships they’re cultivating. Use this intelligence to refine your own positioning, identify missed opportunities, and stay top-of-mind in your industry.

  • RingCentral, in collaboration with Sincrone IT, hosted an exclusive event in Bron to present their platform, marking the start of a nationwide tour in France.

⚖️ RingCentral Regulatory Intelligence

Monitor critical regulatory events—such as issued or revoked licenses, lawsuits, investigations, and court rulings—to understand the compliance posture and legal exposure of your rivals. Spot early warning signs of operational risk, delays, or reputational damage, and use these insights to fine-tune your market strategy, mitigate your own risk, or capitalize on competitor setbacks.


👔 RingCentral Management and Leadership Team

Understand who’s steering your competitors by tracking changes in their management and leadership teams. Gain insights into strategic direction, leadership style, and organizational priorities based on executive backgrounds and hiring trends. Use this knowledge to anticipate competitive moves, tailor your sales or partnership approach, and benchmark against industry leaders.


⚔️ RingCentral Alternatives and Competitors

Identify the competitors of your competitors to uncover indirect threats, emerging disruptors, and untapped opportunities. Understand the broader competitive ecosystem, spot white space in the market, and gain strategic context that helps you position more effectively. These insights sharpen your market intelligence and reveal angles others often overlook.

  • Grasshopper
  • |
  • Nextiva
  • |
  • Phone.com
  • |
  • Google Voice
  • |
  • Phonexa
  • |
  • Ooma Office
  • |
  • Vonage
  • |
  • 8×8
  • |
  • Dialpad
  • |
  • Zoom
  • |
  • Microsoft Teams
  • |
  • Webex Suite
  • |
  • BlueJeans Meetings
  • |
  • Google Chat
  • |
  • GoTo Meeting
  • |
  • Adobe


💼 RingCentral Hiring and Layoffs

Track key workforce changes—new hires, leadership shifts, and layoffs—to spot strategic organizational moves. Identify rising competitors, uncover shifts in company direction, and seize opportunities to attract top talent or engage new decision-makers. Use these insights to refine your recruitment strategy and build stronger business relationships.

  • RingCentral appointed Antonio Nucci as Chief AI Officer to enhance business communications using agentic AI tools.
  • Safak B. has left RingCentral as a Product Manager in Türkiye to join Eventpack as a Director.
  • Nathan Guy has joined RingCentral as Senior Director, Global Service Providers in Greater Sydney Area, previously holding a position at another company.


🤝 RingCentral Partnerships, Clients and Vendors

Monitor new partnerships, client wins, and vendor relationships to understand where your competitors are gaining traction. Spot emerging alliances, evaluate ecosystem shifts, and identify potential partners or prospects early. These insights help you refine your sales strategy, anticipate market movements, and stay one step ahead in a dynamic competitive landscape.

  • RingCentral and Vodafone Business are partnering to redefine CPaaS and AI deployment across industries by combining RingCentral's innovation with Vodafone's customer and regulatory expertise.
  • RingCentral has partnered with Adista to enhance enterprise communication solutions, successfully deploying services to 400 BUT - Conforama stores for over 15,000 users in just two and a half months.
  • REMCO significantly improved its call-center operations using RingCentral's RingCX and AI Quality Management, saving 40 hours monthly.


📈 RingCentral Financial Performance, Fundraising, M&A

Track competitors’ financial performance, fundraising rounds, and M&A activity to assess their growth trajectory and strategic focus. Uncover signals of expansion, market entry, or consolidation, and benchmark your position accordingly. Use these insights to inform investor conversations, identify acquisition opportunities, and fine-tune your competitive strategy.


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