Qantas | Competitive Intelligence Profile

Qantas is the flag carrier and largest airline of Australia, known for its comprehensive services including passenger and cargo transport,...


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Qantas is the flag carrier and largest airline of Australia, known for its comprehensive services including passenger and cargo transport, with subsidiaries like Jetstar. It operates domestic and international flights, offering amenities such as in-flight entertainment, dining, and checked baggage. The company emphasizes safety, innovation, and customer service, and is a member of the oneworld Alliance.

Website
Headquarters
Mascot, NSW
Size
10,001+ employees
Industry
Airlines and Aviation
Specialities
Aviation, Innovative product development, Safety, Customer Service, Operational reliability, Marketing, Information Technology, Digital, Loyalty, Freight, Engineering, Pilots, Insurance, Financial Services, Wine

🛍️ Qantas Product and Pricing Intelligence →

📅 Qantas Event Participations →

⚖️ Qantas Regulatory Intelligence →

👔 Qantas Management and Leadership Team →

⚔️ Qantas Alternatives and Competitors →

💼 Qantas Hiring and Layoffs →

🤝 Qantas Partnerships, Clients and Vendors →

📈 Qantas Financial Performance, Fundraising, M&A →


🛍️ Qantas Product and Pricing Intelligence

Leverage product insights to define key product development milestones, guide go-to-market planning, build a robust product-market fit matrix, and perform in-depth SWOT analyses.

Harness pricing intelligence to support strategic pricing decisions, conduct competitive pricing analysis, and craft effective differential pricing strategies.

  • Qantas Senior Product Designer Joel Vodell announced on October 23 that the company now allows users to share upcoming trips without personal information on iOS and Android.
  • Qantas revamped its domestic menu across business and economy cabins with nearly 70 new items featuring Australian ingredients, as stated by Qantas group chief customer and digital officer Catriona Larritt.
  • Qantas introduced a new domestic menu in November featuring nearly 70 items from local producers, including First Nations businesses, to enhance the inflight experience.


📅 Qantas Event Participations

Stay updated on where your competitors are showing up—industry conferences, webinars, podcasts, and speaking engagements—to gauge their messaging, target audiences, and strategic focus. Discover how they’re positioning themselves in the market, what narratives they’re pushing, and which partnerships they’re cultivating. Use this intelligence to refine your own positioning, identify missed opportunities, and stay top-of-mind in your industry.

  • Qantas is supporting the return of Tropfest, the world's largest short film festival, in Sydney on February 22, 2026.
  • Qantas's subsidiary Jetconnect holds pilot roadshows in Auckland on November 11, Wellington on November 12, and Christchurch on November 17.

⚖️ Qantas Regulatory Intelligence

Monitor critical regulatory events—such as issued or revoked licenses, lawsuits, investigations, and court rulings—to understand the compliance posture and legal exposure of your rivals. Spot early warning signs of operational risk, delays, or reputational damage, and use these insights to fine-tune your market strategy, mitigate your own risk, or capitalize on competitor setbacks.

  • Qantas Group's budget carrier Jetstar received a $2.03 million fine on September 1, 2025, for misleading New Zealand passengers about their rights after flight cancellations or delays.
  • A judge ruled that Qantas's apology for firing 1,820 workers was inadequate, resulting in Australia's largest industrial relations fine over COVID-related job cuts.
  • The Federal Court fined Qantas $90 million on August 18 for illegally outsourcing jobs during the COVID-19 pandemic, with Justice Michael Lee criticizing the company's aggressive tactics and lack of truthfulness.

👔 Qantas Management and Leadership Team

Understand who’s steering your competitors by tracking changes in their management and leadership teams. Gain insights into strategic direction, leadership style, and organizational priorities based on executive backgrounds and hiring trends. Use this knowledge to anticipate competitive moves, tailor your sales or partnership approach, and benchmark against industry leaders.


⚔️ Qantas Alternatives and Competitors

Identify the competitors of your competitors to uncover indirect threats, emerging disruptors, and untapped opportunities. Understand the broader competitive ecosystem, spot white space in the market, and gain strategic context that helps you position more effectively. These insights sharpen your market intelligence and reveal angles others often overlook.

  • Virgin Australia
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  • Fiji Airways
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  • Singapore Airlines
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  • Cathay Pacific
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  • AirAsia
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  • Malaysia Airlines
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  • Emirates
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  • Etihad
  • |
  • British Airways
  • |
  • Qatar Airways
  • |
  • Air India
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  • Jetstar
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  • Delta Air Lines
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  • Japan Airlines
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  • ANA
  • |
  • Air New Zealand


💼 Qantas Hiring and Layoffs

Track key workforce changes—new hires, leadership shifts, and layoffs—to spot strategic organizational moves. Identify rising competitors, uncover shifts in company direction, and seize opportunities to attract top talent or engage new decision-makers. Use these insights to refine your recruitment strategy and build stronger business relationships.

  • Jonathon Deans joined Qantas as Head of Portfolio Management in Australia, previously unspecified.
  • Courtney Unruh joined Qantas as Vice President of SAF, Americas in the United States, previously holding an unspecified position at an unspecified company.
  • Matthew Day left Qantas as Head of Property Development in Australia to join The APP Group as Project Director, QLD Defence Lead.


🤝 Qantas Partnerships, Clients and Vendors

Monitor new partnerships, client wins, and vendor relationships to understand where your competitors are gaining traction. Spot emerging alliances, evaluate ecosystem shifts, and identify potential partners or prospects early. These insights help you refine your sales strategy, anticipate market movements, and stay one step ahead in a dynamic competitive landscape.

  • Qantas CEO Cam Wallace announced a new codeshare agreement with Malaysia Airlines on September 18, 2025, enhancing connectivity between Australia and Malaysia.
  • Qantas celebrated its partnership with David Jones by hosting a runway show at Sydney Airport on October 16, allowing Frequent Flyers to earn Qantas Points when shopping with David Jones.


📈 Qantas Financial Performance, Fundraising, M&A

Track competitors’ financial performance, fundraising rounds, and M&A activity to assess their growth trajectory and strategic focus. Uncover signals of expansion, market entry, or consolidation, and benchmark your position accordingly. Use these insights to inform investor conversations, identify acquisition opportunities, and fine-tune your competitive strategy.

  • Qantas announced an update on dividends/distributions for 17 September 2025.
  • Qantas Group announced a A$1.61 billion profit for the latest financial year, a 28% increase from the previous year, as reported by chief executive Vanessa Hudson on August 29, 2025.
  • Qantas reported a strong financial result for FY25 on August 28, 2025, driven by sustained travel demand, record passenger growth, and fleet renewal.


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