OTRS Group | News, Hiring, Layoffs, Competitors, CEO, Fundraising Insights

OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, which is widely used for IT...


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OTRS Group logo

OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, which is widely used for IT Service Management (ITSM), Corporate Security, and Customer Service. The company offers industry-independent solutions for structured communication and efficient management of customer service and cybersecurity incidents, ensuring compliance with international standards such as ISO 27001. OTRS is utilized by major organizations including Lufthansa, Airbus, and IBM, and is available in over 40 languages.

Website
Size
51-200 employees
Industry
Software Development
Specialities
Help Desk and Ticketing software, IT Service Management, Customer Service, Corporate Security

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🛍️ OTRS Group Product and Pricing News

  • OTRS Group reports that 91% of surveyed Mexican companies use AI-enabled devices, increasing data security risks.


👔 OTRS Group CEO, Management and Leadership Team


⚔️ OTRS Group Alternatives and Competitors

  • ServiceNow IT Service Management
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  • SolarWinds Service Desk
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  • ServiceDesk Plus
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  • TOPdesk
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  • SymphonyAI IT Service Management
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  • Jira Service Management
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  • Freshservice
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  • SysAid
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  • AyaNova
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  • CallTek
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  • Zendesk Support Suite
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  • Salesforce
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  • EngageBay
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  • Zoho Desk
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  • LiveAgent
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  • BIGContacts
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  • ProProfs
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  • Percona
  • |
  • CSC
  • |
  • Tech One Global

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💼 OTRS Group Hiring and Layoffs


🤖 OTRS Group Developer, Integration and Automation News


📈 OTRS Group Financials, Fundraising and Valuation News

  • EasyVista announced an agreement to acquire a majority stake in OTRS Group, a German IT service management solutions provider.


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