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RivalSense tracks the most important product launches, fundraising news, partnerships, hiring activities, pricing changes, tech news, vendors, corporate filings, media mentions, and other developments of companies you're following 💡

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OpenPhone

🌎 openphone.com

OpenPhone is a modern business phone system designed for startups and small businesses, providing a collaborative platform for calls, texts, and contacts. Trusted by over 50,000 businesses, it offers an intuitive, AI-powered app that works across all devices, streamlining communication and enhancing customer relationships.

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OpenPhone - Latest News and Updates

• OpenPhone now offers new features including an API, call flow builder, call views, and AI call tags, and has increased its customer reviews to over 2000+ on G2.
• OpenPhone has introduced new features including an API, call flow builder, call views, and AI call tags, and now has over 2,000 reviews.
• OpenPhone is preparing for a major release in Fall 2024, making the platform more configurable than ever.
• OpenPhone's customer support team, led by Justina Altiere, has improved customer satisfaction to over 90% by adding live chat and using AI for faster service.
• OpenPhone's partnerships team grew 70% in six months after hiring Juraj Pal as Head of Partnerships, who demonstrated exceptional skills during the interview process.

• Daryna Kulya, co-founder of OpenPhone, emphasizes her complete reliance on their product to stay connected with customers as the company scales.
• Tiffanie Mazellier has joined OpenPhone as a Senior Product Designer in Canada, previously working as a Senior Product Designer at Experience Monks.

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