Omilia | Competitive Intelligence Profile
Omilia is a leading provider of AI-driven conversational solutions, specializing in Natural Language Understanding (NLU) for contact...
Omilia is a leading provider of AI-driven conversational solutions, specializing in Natural Language Understanding (NLU) for contact centers. It offers omni-channel self-service platforms for voice and text interactions, aiming to deliver human-like customer experiences while reducing operational costs. Founded in a small garage, it has grown to serve over 1 billion conversations in 30 languages across 17 countries, with deployments in the USA, Canada, and worldwide. Recognized in industry reports like Gartner's Magic Quadrant, Omilia focuses on sectors such as customer service, healthcare, and retail.
🛍️ Omilia Product and Pricing Intelligence →
📅 Omilia Event Participations →
⚖️ Omilia Regulatory Intelligence →
👔 Omilia Management and Leadership Team →
⚔️ Omilia Alternatives and Competitors →
💼 Omilia Hiring and Layoffs →
🤝 Omilia Partnerships, Clients and Vendors →
📈 Omilia Financial Performance, Fundraising, M&A →
🛍️ Omilia Product and Pricing Intelligence
Leverage product insights to define key product development milestones, guide go-to-market planning, build a robust product-market fit matrix, and perform in-depth SWOT analyses.
Harness pricing intelligence to support strategic pricing decisions, conduct competitive pricing analysis, and craft effective differential pricing strategies.
- Omilia launched Omilia Pathfinder, an AI-powered tool that converts messy data into voice apps quickly.
- Gartner recognized Omilia as a Visionary in the 2025 Magic Quadrant for Conversational AI Platforms, noting its enterprise customer understanding, research investment, and transparent pricing model as strengths.
📅 Omilia Event Participations
Stay updated on where your competitors are showing up—industry conferences, webinars, podcasts, and speaking engagements—to gauge their messaging, target audiences, and strategic focus. Discover how they’re positioning themselves in the market, what narratives they’re pushing, and which partnerships they’re cultivating. Use this intelligence to refine your own positioning, identify missed opportunities, and stay top-of-mind in your industry.
- Omilia welcomes Connex as a Gold Sponsor for its Beyond Voice Summit 2025.
⚖️ Omilia Regulatory Intelligence
Monitor critical regulatory events—such as issued or revoked licenses, lawsuits, investigations, and court rulings—to understand the compliance posture and legal exposure of your rivals. Spot early warning signs of operational risk, delays, or reputational damage, and use these insights to fine-tune your market strategy, mitigate your own risk, or capitalize on competitor setbacks.
👔 Omilia Management and Leadership Team
Understand who’s steering your competitors by tracking changes in their management and leadership teams. Gain insights into strategic direction, leadership style, and organizational priorities based on executive backgrounds and hiring trends. Use this knowledge to anticipate competitive moves, tailor your sales or partnership approach, and benchmark against industry leaders.
-
Managing Director
[email protected] -
CEO and Founder[email protected]
⚔️ Omilia Alternatives and Competitors
Identify the competitors of your competitors to uncover indirect threats, emerging disruptors, and untapped opportunities. Understand the broader competitive ecosystem, spot white space in the market, and gain strategic context that helps you position more effectively. These insights sharpen your market intelligence and reveal angles others often overlook.
- Amazon Web Services (AWS) |
- Genesys |
- IBM |
- Five9 |
- 24/7.ai |
- Microsoft |
- LivePerson |
- Kore.AI |
- Qualified |
- Drift |
- Botpress |
- IBM watsonx Orchestrate |
- Qcall.ai |
- Synthflow |
- interface.ai |
- Amelia |
- Posh |
- Enterprise Bot |
- IBM watsonx Assistant |
- Freshdesk |
- AI Rudder |
- CSS IMPACT |
- Ada |
- Zendesk |
- Cognigy.AI |
- Espressive |
- Interactions |
- Floatbot
💼 Omilia Hiring and Layoffs
Track key workforce changes—new hires, leadership shifts, and layoffs—to spot strategic organizational moves. Identify rising competitors, uncover shifts in company direction, and seize opportunities to attract top talent or engage new decision-makers. Use these insights to refine your recruitment strategy and build stronger business relationships.
- Omilia is hiring an Accountant in Greece, emphasizing the implementation of automation and AI tools to enhance financial operations.
🤝 Omilia Partnerships, Clients and Vendors
Monitor new partnerships, client wins, and vendor relationships to understand where your competitors are gaining traction. Spot emerging alliances, evaluate ecosystem shifts, and identify potential partners or prospects early. These insights help you refine your sales strategy, anticipate market movements, and stay one step ahead in a dynamic competitive landscape.
- Omilia partnered with EHR integrator SpinSci Technologies LLC to enhance its agentic solutions for smoother integration into healthcare systems, as announced by Tarell Harrison, an AI executive at the company, on August 21.
📈 Omilia Financial Performance, Fundraising, M&A
Track competitors’ financial performance, fundraising rounds, and M&A activity to assess their growth trajectory and strategic focus. Uncover signals of expansion, market entry, or consolidation, and benchmark your position accordingly. Use these insights to inform investor conversations, identify acquisition opportunities, and fine-tune your competitive strategy.
People also viewed
- GE Aerospace |
- Hainan Airlines |
- OneReach |
- HAECO |
- MTU Aero Engines |
- General Electric |
- ZIM Aircraft Seating |
- Elevate Aircraft Seating |
- Air Works |
- Sanad |
- EME Aero |
- AFI KLM E&M
Ready to outsmart the competition? RivalSense cuts through the clutter of generic tools like Google Alerts, delivering laser-focused competitive intelligence without the noise. Track competitors’ every move—website changes, product updates, social media buzz, news mentions, and regulatory shifts—all in one sleek platform. Uncover pricing strategies, decode market trends, and gain actionable insights to fuel your business strategy. No more guesswork. Just power.
Join thousands of forward-thinking teams who trust RivalSense to automate their competitive monitoring and turn data into domination. Start your FREE trial today—no credit card needed—and see why staying ahead has never been this easy. Your competitors won’t know what hit them.
Outthink. Outpace. Outperform. #RivalSense