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LiveChat

🌎 livechat.com

LiveChat is a real-time live chat software developed by Text, designed specifically for e-commerce sales and customer support. It enables businesses to communicate with customers in real-time, enhancing customer service and boosting online sales. The platform is part of a suite of products that includes ChatBot, HelpDesk, KnowledgeBase, and OpenWidget, all aimed at improving text communication and customer engagement.

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LiveChat - Latest News and Updates

• LiveChat's integration with Facebook Messenger is now free and includes new features like sending media-rich messages and connecting multiple Facebook fan pages.
• Wembley Stadium improved customer service efficiency and increased sales by using LiveChat and ChatBot to handle thousands of inquiries during Taylor Swift's Eras Tour.
• Marek Stępień, Head of Data at LiveChat, discussed how data can shape e-commerce in 2025 in an interview with Kaia Madalińska.
• LiveChat is hiring a Marketing Automation Specialist to enhance their marketing workflows and manage large-scale contact campaigns in Wrocław, Poland.

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