LiveChat | Latest News & Updates - Dec 20, 2024 Release

LiveChat updated its typing test content with new example words like 'rock', 'distant', and 'find'...


Brought to you by RivalSense - an AI tool for monitoring any company.

RivalSense tracks the most important product launches, fundraising news, partnerships, hiring activities, pricing changes, tech news, vendors, corporate filings, media mentions, and other developments of companies you're following 💡


LiveChat

🌎 livechat.com

LiveChat is a real-time live chat software developed by Text, designed specifically for e-commerce sales and customer support. It enables businesses to communicate with customers in real-time, enhancing customer service and boosting online sales. The platform is part of a suite of products that includes ChatBot, HelpDesk, KnowledgeBase, and OpenWidget, all aimed at improving text communication and customer engagement.


LiveChat - Latest News and Updates

  • LiveChat updated its typing test content with new example words like 'rock', 'distant', and 'find'.
  • LiveChat's total number of chats handled decreased significantly from 1864M to 109M, indicating a major change in demand or reporting.
  • LiveChat won the 2024 Customer Service Midmarket Emotional Footprint Award.
  • LiveChat is part of the suite of products developed by Text, which is currently hiring for customer support roles.

Sign up to receive regular updates


If you liked the insights, consider following your own companies of interest. Receive weekly insights directly to your inbox using RivalSense.