LiveChat | News, Hiring, Layoffs, Competitors, CEO, Fundraising Insights
LiveChat is a real-time live chat software developed by Text, designed specifically for e-commerce sales and customer support. It...
LiveChat is a real-time live chat software developed by Text, designed specifically for e-commerce sales and customer support. It enables businesses to communicate with customers in real-time, enhancing customer service and boosting online sales. The platform is part of a suite of products that includes ChatBot, HelpDesk, KnowledgeBase, and OpenWidget, all aimed at improving text communication and customer engagement.
Website
Headquarters
WrocΕaw, Lower Silesia
Size
201-500 employees
Industry
Software Development
Specialities
Online live chat software, Real-time traffic monitoring, Capturing best prospects, Increasing sales and online conversions, Lead generation, Help desk software, customer support, text communication, SaaS, LiveChat
ποΈ LiveChat Product and Pricing News β
π LiveChat CEO, Management and Leadership Team β
βοΈ LiveChat Alternatives and Competitors β
πΌ LiveChat Hiring and Layoffs β
π€ LiveChat Developer, Integration and Automation News β
π LiveChat Financials, Fundraising and Valuation News β
ποΈ LiveChat Product and Pricing News
- LiveChat's integration with Facebook Messenger is now free and includes new features like sending media-rich messages and connecting multiple Facebook fan pages.
- LiveChat updated its typing test content with new example words like 'rock', 'distant', and 'find'.
- LiveChat won the 2024 Customer Service Midmarket Emotional Footprint Award.
- Marek StΔpieΕ, Head of Data at LiveChat, discussed how data can shape e-commerce in 2025 in an interview with Kaia MadaliΕska.
- On December 11, LiveChat hosted a webinar featuring product experts Jan Pietruszka and Kuba Ruszkiewicz on using AI tools in LiveChat and ChatBot.
- LiveChat released a step-by-step guide on sending outbound messages via WhatsApp to enhance customer engagement.
π LiveChat CEO, Management and Leadership Team
-
Chief Creative Officer
[email protected] -
CEO[email protected]
-
CFO w Text SA[email protected]
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Group CFO || Business Advisory || Experienced Manager || e-commerce/manufacturing/real estate/IT services || Mentor[email protected]
βοΈ LiveChat Alternatives and Competitors
- Zoho Desk |
- Zendesk Support Suite |
- Freshdesk |
- Intercom |
- Tidio |
- Olark |
- Drift |
- RumbleTalk |
- Landbot |
- tawk.to |
- Glia |
- Help Scout |
- LiveAgent |
- Freshchat |
- Smartsupp |
- LivePerson |
- Front |
- Nectar |
- Exairon |
- Pure Chat |
- Avochato |
- Tuatara |
- Parker Software
πΌ LiveChat Hiring and Layoffs
- LiveChat is hiring a Marketing Automation Specialist to enhance their marketing workflows and manage large-scale contact campaigns in WrocΕaw, Poland.
- LiveChat is part of the suite of products developed by Text, which is currently hiring for customer support roles.
- Joanna Rekosiewicz has left LiveChat as HR Business Partner in Poland to join Airalo as People Success Partner.
- Aneta Grobelna has joined LiveChat as a Recruitment Partner in Poland, previously serving as a Senior Recruitment Specialist / Onboarding Specialist at Playbook Engineering.
π€ LiveChat Developer, Integration and Automation News
- Wembley Stadium improved customer service efficiency and increased sales by using LiveChat and ChatBot to handle thousands of inquiries during Taylor Swift's Eras Tour.
π LiveChat Financials, Fundraising and Valuation News
- LiveChat's stock experienced a significant decline over the past year, but it has improved in recent days.
- LiveChat's total number of chats handled decreased significantly from 1864M to 109M, indicating a major change in demand or reporting.
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