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Lightico

🌎 lightico.com

Lightico empowers businesses to accelerate customer journeys through its Digital Completion Cloud™, enabling no-code workflows for collecting eSignatures, documents, payments, and real-time ID verification directly from customers' smartphones. The platform simplifies customer interactions, enhancing sales and servicing cycles while improving customer satisfaction and loyalty.

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Lightico - Latest News and Updates

• Lightico's technology replaced Vizolution's in NatWest's DigiDocs solution, significantly improving the bereavement notification process.
• Lightico replaced Vizolution as the partner for Three's customer retention journey, using their platform to improve customer experience and reduce churn.
• Lightico replaced Vizolution in helping BNP Paribas Personal Finance transform service calls into visual sales experiences, automating compliance and achieving 100% compliance.
• Lightico has replaced Vizolution as the collaborative partner for companies like HSBC, Santander Brazil, BNP Paribas, O2, and NatWest, enhancing customer journeys and digital solutions.
• Lightico's video and content sharing capabilities are now being used in Skipton's 'Skipton Link' solution, replacing Vizolution's technology.

• Lightico replaced Vizolution in helping O2 improve customer retention by 20%, reduce drop-offs by 31%, and enhance customer satisfaction by 27%.
• Lightico's technology has drastically reduced the automotive finance collections journey time for Santander Brazil from 6 days to just 14 minutes.
• Lightico helped HSBC improve receivables finance conversion rates by 300% and streamline the customer journey from 124 to 44 days.
• Lightico has increased its reported higher conversion rate, reduction in turnaround time, and higher NPS from 1% to 2% and 3% respectively.
• Lightico is listed as a key player in the Digital KYC and ID Verification market according to Vantage Market Research.

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