Insightful | Latest News & Updates - Feb 13, 2025 Release

Insightful has launched a new call center quality assurance software that offers 99% QA reach and integrates with the NICE platform for comprehensive evaluation of agent interactions, according to CEO Ivan Petrovic...


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Insightful

🌎 insightful.io

Insightful is a workforce analytics and productivity software company based in New York, NY. They offer solutions for productivity management, remote work management, workforce analytics, capacity planning, workload balancing, employee engagement, deep work insights, and calendar and meeting insights.


Insightful - Latest News and Updates

  • Insightful has launched a new call center quality assurance software that offers 99% QA reach and integrates with the NICE platform for comprehensive evaluation of agent interactions, according to CEO Ivan Petrovic.
  • Insightful's workforce analytics software boosts productivity to over 95%, reduces project resource needs by 70%, and saves 18% on resource costs, serving 5,100 brands and over 210,000 users.
  • Insightful's latest article discusses 7 leadership mistakes that harm psychological safety and how their workforce insights can help improve team productivity and engagement.

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