Insightful | Latest News & Updates - Dec 27, 2024 Release
Insightful's call center tools help reduce repeat calls by 15% through data-driven training and performance visibility, as demonstrated by Farmers Insurance's productivity increase from 70-80% to 92%...
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Insightful
🌎 insightful.ioInsightful is a workforce analytics and productivity software company based in New York, NY. They offer solutions for productivity management, remote work management, workforce analytics, capacity planning, workload balancing, employee engagement, deep work insights, and calendar and meeting insights.
Insightful - Latest News and Updates
- Insightful's call center tools help reduce repeat calls by 15% through data-driven training and performance visibility, as demonstrated by Farmers Insurance's productivity increase from 70-80% to 92%.
- Insightful is currently seeking a DevOps Team Lead in Serbia.
- Insightful is hiring a Customer Success Manager in Serbia.
- Insightful offers tools to track employee engagement and productivity in real-time during the return-to-office transition, helping managers address issues like burnout and workload imbalances.
- Insightful offers a unified platform that integrates quality monitoring and workforce management tools to optimize call center performance by tracking both on-call and off-call activities.
- Insightful's development team attended the Armada.js conference in Novi Sad on December 14.
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