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Ingrid

🌎 ingrid.com

Ingrid is a delivery platform that connects merchants, carriers, and consumers to create a better shopping experience for everyone. Founded with a mission to personalize delivery and returns, Ingrid aims to provide a sustainable growth solution for e-commerce businesses while enhancing customer experience and efficiency.

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Updates as of Sep 09, 2024

• Ingrid's shipping platform is integrated into Qliro's new checkout solution, Qliro Checkout 0.0.
• Ingrid's return prevention AI helps brands dynamically manage charging for returns based on customer loyalty and return data.
• Paul Smith went live with Ingrid In-store, re-routing unfulfilled warehouse orders to stores with stock.
• Anders Ekman left Ingrid as Chief Business Development Officer in the Greater Stockholm Metropolitan Area to join ICA Paket as Head of Operations.
• Ingrid launched its In-store product at Paul Smith, transforming their physical stores into micro fulfillment hubs.

• Ingrid replaced STÖK with ROIROI, a leading e-commerce agency for DTC brands offering strategic advisory, web development, and performance marketing.
• Cellbes AB improved efficiency by handling 77% of incoming chats in Sweden with a 95.6% success rate through a partnership between Kindly and Ingrid.
• Andreas Sjölund, CRO at Ingrid, spoke about international growth at the OBOS Oppstart event on September 5.
• Thomas Glod has joined Ingrid as VP Product in Sweden, previously serving as Chief Product Officer at Pley.
• Ingrid's CRO Andreas Sjölund participated in a discussion on e-commerce innovation with Southern Norway’s business community hosted by INEVO AS.
• Ingrid released the International Growth Guide for Nordic Brands to help with market research, localization, and digital marketing for global expansion.
• Ingrid has expanded its offices to include a new location in the United Kingdom.
• Ingrid celebrated their Weekly Wins and opened a new office in central Stockholm.
• Ingrid's customer count has decreased from 52 to 40.
• Ingrid's VP of Product Marketing, Ingrid Wantuch, kicked off the Amazon WOW event with a welcome message.

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