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HaloITSM

🌎 haloitsm.com

HaloITSM is an IT service management (ITSM) platform that provides a comprehensive, ITIL-aligned service desk solution. It is designed to help IT teams manage services, incidents, requests, and assets efficiently, offering features like incident management, a customizable knowledge base, and a self-service portal. The platform aims to standardize processes, reduce costs, and enhance service delivery for organizations across various sectors.

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HaloITSM - Latest News and Updates

• On December 12, 2024, HaloITSM announced a strategic partnership with SMC Consulting to enhance IT operations and service delivery for organizations using advanced ITSM tools.
• Leah Craigon has joined HaloITSM as a Documentation Specialist.
• HaloITSM enhances team productivity and service efficiency with a customizable self-service portal, comprehensive service catalog, and AI-driven workflow automation.
• Gianmarco Rubino, director of HaloITSM, discusses the challenges of their innovative workplace culture on the latest episode of The Halo Way podcast.
• HaloITSM is hosting a webinar with BDQ on January 29, 2025, to discuss how AI can improve service management.

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