Gelato News | Sep 18, 2024

Gelato integrated Gemini AI into their customer support dashboard, improving ticket resolution efficiency...


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Gelato

🌎 gelato.com

Gelato is a global print on demand platform that enables creators and entrepreneurs to easily create and sell custom products online. With local production in 32 countries, easy integration, and 24/7 customer support, Gelato handles every step of the production and delivery process to empower the creator economy and lower barriers for online sellers.


Updates as of Sep 18, 2024

  • Gelato integrated Gemini AI into their customer support dashboard, improving ticket resolution efficiency.
  • Since launching earlier this year, Gelato's print production platform GelatoConnect has added a feature a day on average, with the Enhanced Workflow for Apparel Production being a standout update.
  • Gelato announced new features for GelatoConnect, including apparel-specific workflows, leading to significant operational improvements for early adopters like TidyMerch, ESP Colour, and Oschatz Visuelle Medien GmbH.
  • Creators and ecommerce sellers from nearly 20 countries gathered in Amsterdam for Gelato’s Accelerate Summit 2024.
  • Gelato has established strategic partnerships with key players in the DeFi ecosystem.

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