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Freshworks

🌎 freshworks.com

Freshworks is a technology company that provides AI-powered business software solutions aimed at enhancing customer service, IT, sales, and marketing. The company is known for its user-friendly products that help support and sales teams improve efficiency and customer engagement. Additionally, Freshworks runs the Freshworks STS Software Academy, which offers free tech education to aspiring individuals in Chennai, Tamil Nadu.

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Freshworks - Latest News and Updates

• Thompsons Holidays integrated Freshworks' FreddyAI into their customer experience workflow, resulting in a 50% sales increase, higher customer engagement, and faster response times.
• Sachin Mishra has left Freshworks, where he served as Senior Director - Data Science, Analytics, and Insights in the United States, to join Washington State Department of Health as Senior Enterprise Data Architect.
• Omer Krugman has left Freshworks as Sr. Director, Global Innovation in the United States to join Databricks as Director, Strategy and Execution.
• Tyler Sloat, Freshworks' Chief Operating Officer and Chief Financial Officer, will participate in a fireside chat at the UBS Global Technology Conference on December 3, 2024.
• Freshworks will participate in the UBS Global Technology Conference on November 26, 2024.

• Freshworks will be featured in the iZeno Tech Talk event on December 13, 2024, showcasing their customer experience solutions including Freshdesk, Freshchat, and Freddy AI.
• Freshworks is a Silver Sponsor of the Global AI Show.
• Freshworks CEO Dennis Woodside shared an AI adoption action plan at the Freshworks AI Summit on November 22.
• Freshworks will participate in AWS re:Invent 2024 from December 2-6, with Abe Smith, Chief of Global Field Operations, providing a preview of their offerings at Booth 157 in The Venetian, Las Vegas.
• Mohamed Fazil has joined Freshworks as a Lead Software Engineer Test in India, previously serving as a Lead QA Engineer at Acqueon.

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