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Fedhealth

🌎 fedhealth.co.za

Fedhealth Medical Scheme is a healthcare provider based in Johannesburg, Gauteng, that specializes in customizable medical aid options. With a focus on affordability and flexibility, Fedhealth allows members to tailor their medical aid to suit their individual needs through their flexiFED range. The company has a strong track record of 86 years in the healthcare industry, maintaining a Global Credit Rating of AA for 18 consecutive years and a solvency rate of 36.09% as of December 2023. Fedhealth is committed to sustainability and operates with transparency, prioritizing the interests of its members through a member-elected Board of Trustees.

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Fedhealth - Latest News and Updates

• Fedhealth introduced Naledi, an AI agent, to assist with benefit queries, replacing human broker interactions.
• Fedhealth enhanced their online platform with the 'Create My Aid' feature to provide personalized plan recommendations, improving user satisfaction and trust in the brand.
• A customer criticized Fedhealth for failing to cover essential pregnancy-related medical expenses, leading to financial strain and threatening legal action.

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