Dialpad | News, Hiring, Layoffs, Competitors, CEO, Fundraising Insights

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Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. It offers a unified workspace that integrates advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. Over 30,000 brands and millions of users leverage Dialpad for enhanced productivity, collaboration, and customer satisfaction through real-time Ai insights.

🛍️ Dialpad Product and Pricing News →

👔 Dialpad CEO, Management and Leadership Team →

⚔️ Dialpad Alternatives and Competitors →

💼 Dialpad Hiring and Layoffs →

🤖 Dialpad Developer, Integration and Automation News →

📈 Dialpad Financials, Fundraising and Valuation News →

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🛍️ Dialpad Product and Pricing News

• Dialpad has rebranded 'AI Meetings' to 'Meetings' and 'Contact Center and AI Sales' to 'Contact Center and Sell', while adding new features like 'Ai Voice Isolation' and improving the call transfer experience.
• Dialpad has introduced Dialpad Support, a new generation of customer service capabilities.
• Dialpad sponsored the 2024 AusContact National Excellence Awards Celebration.
• Dialpad is sponsoring the AI-Driven Sales Automation event on November 20, 2024, where Jeremy Slater, AVP Sales, EMEA at Dialpad, will discuss how AI-powered insights can enhance sales efficiency.
• Dialpad is sponsoring the FutureIT event in NYC on November 21, where their AVP of Sales, Dan Floyd, will lead a discussion on operationalizing AI.

• Dialpad is sponsoring Intelisys Channel Connect 2024.
• Dialpad will be at the Call & Contact Centre Expo UK on November 27-28 at booth CC-L10.
• Dialpad is partnering for the 2024 Customer Engagement Summit in London.

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👔 Dialpad CEO, Management and Leadership Team

• Rich Miner

  
  Founder, Android, GV, Wildfire, Avid... Serial Entrepreneur & VC
  [email protected]

• Joshua Hynes

  
  Director of Product Design
  [email protected]

• Dave Skiba

  
  Senior Director, Product Management
  [email protected]

• Kristy Lynch

  
  Director, Field & Partner Marketing
  [email protected]

• Fabrice Della Mea

  
  Senior Director Product Management, Contact Center
  [email protected]

• Tyler Guckien

  
  Senior Director, Finance (FP&A)
  [email protected]

• Craig Walker

  
  Founder and CEO
  [email protected]

• Brian Peterson

  
  Co-Founder & CTO
  [email protected]

• Sean Fenton

  
  Co-Founder
  [email protected]

• Jaimon Jose

  
  Technology Leader, Entrepreneur, Founder, Mentor
  [email protected]

• Prashanti Aduma

  
  Chief Information Officer
  [email protected]

• Vincent Paquet

  
  Chief Product Officer
  [email protected]

• Dan O'Connell

  
  CEO
  undefined

• Jim Palmer

  
  Chief AI Officer
  [email protected]

• Atit Shah

  
  Chief Security Officer
  [email protected]

• Mike Kourey

  
  CFO; Audit Chair and Board Member
  [email protected]

• Nick Slater

  
  Chief Revenue Officer
  [email protected]

• Geoff Reimer

  
  Vice President of Sales Engineering
  [email protected]

• Eric Szafran

  
  Senior Vice President of Customer Success
  [email protected]

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⚔️ Dialpad Alternatives and Competitors

• Microsoft Teams
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• RingEX
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• Nextiva Contact Center
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• Google Chat
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• Webex Suite
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• Zoom Phone
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• Vonage Business Communications
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• XCaaS
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• Zoom
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• 8x8
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• RingCentral
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• GoToMeeting
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• Webex
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• Intermedia Unite
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• Aircall
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• 3CX
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• OnSIP
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• OpenPhone
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• Grasshopper
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• JustCall
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• GoTo Connect
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• Cloudtalk
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• Ringover
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• Talkdesk
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• Salesforce
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• CallHippo
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• Zoho Desk
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• LiveAgent
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• MyOperator
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• Bitrix24
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• Servetel
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• Zadarma
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• MightyCall
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• Phone.com

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💼 Dialpad Hiring and Layoffs

• Marty Jacobs has left Dialpad as RVP, Partner Sales in the United States to join Securonix as Director - Channel Sales, East.
• Jennifer Bennett has joined Dialpad as Regional Partner Manager - EMEA in the United Kingdom, previously serving as Regional Channel Manager UKI & Nordics at Talkdesk.
• Sonali Unnikochan has joined Dialpad as Senior Director, Accounting Operations (OTC) in the United States, previously serving as Director, Accounting at ICE Mortgage Technology.
• Laurel Patterson has joined Dialpad as AVP, Business Development, after serving as Global Director of Business Development at Meltwater.
• Dana Dempsey has joined Dialpad as RVP Partner Sales in the Washington DC-Baltimore Area, previously holding a position at another company.

• Dialpad is currently hiring for the position of RVP, Majors Sales in the United States.
• Dialpad is currently hiring for the position of Japanese-Bilingual Customer Support Representative, Tier 1 in the Philippines.
• Etienne Manderscheid and Matthias Lee from Dialpad Canada Inc. are working on predicting customer satisfaction by replicating the survey response distribution.

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🤖 Dialpad Developer, Integration and Automation News

• Dialpad showcases how Homestead Smart Health Plans benefits from its AI-powered contact center solution.
• Dialpad is enhancing customer experiences and business outcomes with The DKP Group, Intelisys, and eSentire, as shared by Brian Day, Sr. Enterprise Account Executive.
• Dialpad AI is a customer of Observe, which uses AI-powered observability to resolve software incidents faster and at a lower cost.
• Dialpad, supported by investors like Andreessen Horowitz and Google Ventures, offers an AI-powered customer communications platform used by companies such as WeWork and Uber.

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📈 Dialpad Financials, Fundraising and Valuation News

• Dialpad's ARR has grown nearly 10x to over $300M, with significant team expansion, as shared by Joshua Hynes, Director of Product Design.

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