CallRail | Competitive Intelligence Profile

CallRail is the lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more...


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CallRail is the lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use real-time insights to optimize their marketing.

Website
Headquarters
Atlanta, GA
Size
201-500 employees
Industry
Software Development

🛍️ CallRail Product and Pricing Intelligence →

📅 CallRail Event Participations →

⚖️ CallRail Regulatory Intelligence →

👔 CallRail Management and Leadership Team →

⚔️ CallRail Alternatives and Competitors →

💼 CallRail Hiring and Layoffs →

🤝 CallRail Partnerships, Clients and Vendors →

📈 CallRail Financial Performance, Fundraising, M&A →


🛍️ CallRail Product and Pricing Intelligence

Leverage product insights to define key product development milestones, guide go-to-market planning, build a robust product-market fit matrix, and perform in-depth SWOT analyses.

Harness pricing intelligence to support strategic pricing decisions, conduct competitive pricing analysis, and craft effective differential pricing strategies.

  • CallRail has added a new 'forward_message' step type to its message flow API, enabling text messages to be forwarded to specified phone numbers, though it's not available for HIPAA or white label accounts.
  • CallRail's Voice Assist now includes Calendly integration for live appointment scheduling, announced by Chief Product Officer Ryan Johnson on February 4, 2026.
  • CallRail launched Voice Assist, an AI that works 24/7 to capture leads, answer patient questions, and handle emergencies after hours for dental practices.


📅 CallRail Event Participations

Stay updated on where your competitors are showing up—industry conferences, webinars, podcasts, and speaking engagements—to gauge their messaging, target audiences, and strategic focus. Discover how they’re positioning themselves in the market, what narratives they’re pushing, and which partnerships they’re cultivating. Use this intelligence to refine your own positioning, identify missed opportunities, and stay top-of-mind in your industry.

  • CallRail's VP of Marketing Emily Popson will present on new AI search KPIs at the SEJ Live online conference on March 11.
  • Daneezo from CallRail demonstrates how custom GPTs automate work, analyze projects, and tailor content at Devnexus.
  • CallRail's Partner Account Executive Evans Joseph promotes the company's 12 Days of AI event, offering expert insights on how AI transforms marketing and lead engagement.

⚖️ CallRail Regulatory Intelligence

Monitor critical regulatory events—such as issued or revoked licenses, lawsuits, investigations, and court rulings—to understand the compliance posture and legal exposure of your rivals. Spot early warning signs of operational risk, delays, or reputational damage, and use these insights to fine-tune your market strategy, mitigate your own risk, or capitalize on competitor setbacks.


👔 CallRail Management and Leadership Team

Understand who’s steering your competitors by tracking changes in their management and leadership teams. Gain insights into strategic direction, leadership style, and organizational priorities based on executive backgrounds and hiring trends. Use this knowledge to anticipate competitive moves, tailor your sales or partnership approach, and benchmark against industry leaders.


⚔️ CallRail Alternatives and Competitors

Identify the competitors of your competitors to uncover indirect threats, emerging disruptors, and untapped opportunities. Understand the broader competitive ecosystem, spot white space in the market, and gain strategic context that helps you position more effectively. These insights sharpen your market intelligence and reveal angles others often overlook.

  • WildJar
  • |
  • Call Tracking Analytics
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  • Liine
  • |
  • Cloudtalk
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  • ActiveDEMAND
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  • Marchex
  • |
  • WhatConverts
  • |
  • Revenue.io
  • |
  • CallTrackingMetrics
  • |
  • Invoca
  • |
  • JustCall
  • |
  • AirCall
  • |
  • RingCentral
  • |
  • SalesLoft
  • |
  • OpenPhone
  • |
  • Nimbata
  • |
  • Nextiva
  • |
  • RingCX
  • |
  • RingEX
  • |
  • 800.com
  • |
  • Five9
  • |
  • CallHippo
  • |
  • Phonexa


💼 CallRail Hiring and Layoffs

Track key workforce changes—new hires, leadership shifts, and layoffs—to spot strategic organizational moves. Identify rising competitors, uncover shifts in company direction, and seize opportunities to attract top talent or engage new decision-makers. Use these insights to refine your recruitment strategy and build stronger business relationships.

  • Tad Arapoglou joined CallRail as Director of Customer Experience, Strategic Enablement in the United States, previously serving as Senior Strategic Account Manager at Upside.
  • CallRail is hiring a Director of People Operations in the United States, focusing on strategic and operational leadership in people operations, HR compliance, and systems optimization.
  • CallRail is hiring for several critical Product Management and Product Design roles in Atlanta, as announced by Carter Muecke, Senior Engineering Manager, Cloud Platform and Infrastructure at CallRail.


🤝 CallRail Partnerships, Clients and Vendors

Monitor new partnerships, client wins, and vendor relationships to understand where your competitors are gaining traction. Spot emerging alliances, evaluate ecosystem shifts, and identify potential partners or prospects early. These insights help you refine your sales strategy, anticipate market movements, and stay one step ahead in a dynamic competitive landscape.

  • CallRail partners with lawyer_stories to help law firms connect modern marketing to modern intake by answering every call, identifying high-value leads, and improving responsiveness to capture more leads in 2026.


📈 CallRail Financial Performance, Fundraising, M&A

Track competitors’ financial performance, fundraising rounds, and M&A activity to assess their growth trajectory and strategic focus. Uncover signals of expansion, market entry, or consolidation, and benchmark your position accordingly. Use these insights to inform investor conversations, identify acquisition opportunities, and fine-tune your competitive strategy.


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